Cunningham Regina, Walton Mary K
Author Affiliations: Chief Nurse Executive and Associate Executive Director (Dr Cunningham), and Director for Patient and Family Centered Care and Nurse Ethicist (Ms Walton), Hospital of the University of Pennsylvania; and Assistant Dean for Clinical Practice and Adjunct Professor of Nursing (Dr Cunningham), University of Pennsylvania School of Nursing, Philadelphia.
J Nurs Adm. 2016 Nov;46(11):549-551. doi: 10.1097/NNA.0000000000000401.
Increasingly, healthcare organizations are adopting patient and family advisory councils as a key strategy to create a culture grounded in patient- and family-centered principles and improve the patient experience. In the 1st of a 3-part series, the chief nurse executive and the director of patient- and family-centered care at a Magnet®-designated academic medical center discuss how a stronger patient voice can lead to better care and improved clinical outcomes. The authors examine ways in which the Magnet culture helped drive change and offer tips to establish a successful patient and family advisory council.
越来越多的医疗保健机构正在采用患者及家属咨询委员会作为一项关键策略，以营造一种基于患者及家庭为中心原则的文化，并改善患者体验。在这个由三部分组成的系列报道的第一篇中，一家获得磁体认证的学术医疗中心的首席护理执行官和患者及家庭为中心护理主任讨论了更强有力的患者声音如何能够带来更好的护理和改善临床结果。作者研究了磁体文化推动变革的方式，并提供了建立成功的患者及家属咨询委员会的小贴士。
