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组织结构认知对印度警官工作投入、工作满意度和组织承诺的影响

The Effects of Perceptions of Organizational Structure on Job Involvement, Job Satisfaction, and Organizational Commitment Among Indian Police Officers.

作者信息

Lambert Eric G, Qureshi Hanif, Klahm Charles, Smith Brad, Frank James

机构信息

1 The University of Mississippi, Oxford, MS, USA.

2 The University of Cincinnati, OH, USA.

出版信息

Int J Offender Ther Comp Criminol. 2017 Dec;61(16):1892-1911. doi: 10.1177/0306624X16635782. Epub 2016 Mar 15.

Abstract

Successful police organizations rely on involved, satisfied, and committed workers. The concepts of job involvement (i.e., connection with the job), job satisfaction (i.e., affective feeling toward the job), and organizational commitment (i.e., bond with the employing organization) have been shown to significantly affect intentions and behaviors of employees. The current study used multivariate ordinary least squares (OLS) regression analysis on survey results from a sample of 827 Indian police officers to explore how perceptions of work environment factors affect officers' job involvement, job satisfaction, and organizational commitment. Organizational support, formalization (i.e., level of codified written rules and guidelines), promotional opportunities, institutional communication (i.e., salient work information is transmitted), and input into decision-making (i.e., having a voice in the process) significantly influenced the job involvement, job satisfaction, and organizational commitment of Indian police officers. Specifically, in the multivariate analysis, perceptions of formalization and instrumental communication had a positive relationship with job involvement; perceptions of organizational support, promotional opportunities, instrumental communication, and input into decision-making had positive associations with job satisfaction; and perceptions of organizational support, formalization, promotional opportunities, instrumental communication, and input into decision-making had positive relationships with organizational commitment.

摘要

成功的警察组织依赖于积极参与、满意且忠诚的员工。工作投入(即与工作的关联)、工作满意度(即对工作的情感感受)和组织承诺(即与雇佣组织的纽带)等概念已被证明会显著影响员工的意图和行为。本研究对827名印度警官样本的调查结果进行多元普通最小二乘法(OLS)回归分析,以探究对工作环境因素的认知如何影响警官的工作投入、工作满意度和组织承诺。组织支持、形式化(即成文书面规则和指导方针的程度)、晋升机会、机构沟通(即重要工作信息得到传递)以及决策参与(即在过程中有发言权)显著影响了印度警官的工作投入、工作满意度和组织承诺。具体而言,在多元分析中,对形式化和工具性沟通的认知与工作投入呈正相关;对组织支持、晋升机会、工具性沟通和决策参与的认知与工作满意度呈正相关;对组织支持、形式化、晋升机会、工具性沟通和决策参与的认知与组织承诺呈正相关。

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