Scott Susan D, McCoig Myra M
University of Missouri Health Care.
J Healthc Risk Manag. 2016 Apr;35(4):6-13. doi: 10.1002/jhrm.21218.
As risk managers, there is an understanding of the tremendous pressures of working in today's health care setting. When medical errors or unanticipated complications occur, these stressors skyrocket. The purpose of this article is to provide insights from the collective 9 years of MUHC research exploring the second-victim phenomenon and insights into the healing process for second victims of unanticipated health care events-our health care providers.
作为风险管理者，我们深知在当今医疗环境中工作所面临的巨大压力。当医疗差错或意外并发症发生时，这些压力源会急剧增加。本文旨在分享蒙特利尔大学健康中心（MUHC）9年来对“第二受害者”现象的研究成果，以及对意外医疗事件中“第二受害者”（即我们的医疗服务提供者）康复过程的见解。
