François Mathilde, Osiurak François, Fort Alexandra, Crave Philippe, Navarro Jordan
a Laboratoire d'Etude des Mécanismes Cognitifs (EMC EA 3082) , Université de Lyon , Bron , France.
b Volvo Group Trucks Technology (GTT) , Saint Priest , France.
Ergonomics. 2017 Apr;60(4):541-552. doi: 10.1080/00140139.2016.1188218. Epub 2016 May 30.
Automotive human-machine interface (HMI) design is facing new challenges due to the technological advances of the last decades. The design process has to be adapted in order to address human factors and road safety challenges. It is now widely accepted that user involvement in the HMI design process is valuable. However, the current form of user involvement in industry remains at the stages of concept assessment and usability tests. Moreover, the literature in other fields (e.g. information systems) promotes a broader user involvement with participatory design (i.e. the user is fully involved in the development process). This article reviews the established benefits of participatory design and reveals perspectives for automotive HMI quality improvement in a cognitive ergonomic framework. Practitioner Summary: Automotive HMI quality determines, in part, drivers' ability to perform primary driving tasks while using in-vehicle devices. User involvement in the design process is a key point to contribute to HMI quality. This article reports the potential benefits of a broad involvement from drivers to meet automotive HMI design challenges.
由于过去几十年的技术进步，汽车人机界面（HMI）设计正面临新的挑战。设计过程必须加以调整，以应对人为因素和道路安全挑战。现在人们普遍认为，用户参与HMI设计过程是有价值的。然而，目前行业中用户参与的形式仍停留在概念评估和可用性测试阶段。此外，其他领域（如信息系统）的文献提倡通过参与式设计让用户更广泛地参与（即用户全面参与开发过程）。本文回顾了参与式设计已有的益处，并揭示了在认知工效学框架下提高汽车HMI质量的前景。从业者总结：汽车HMI质量部分决定了驾驶员在使用车载设备时执行主要驾驶任务的能力。用户参与设计过程是提高HMI质量的关键。本文报告了驾驶员广泛参与以应对汽车HMI设计挑战的潜在益处。
