André Beate, Nøst Torunn H, Frigstad Sigrun A, Sjøvold Endre
Department of Public Health and Nursing, Norwegian University of Science and Technology (NTNU), Trondheim, Norway.
NTNU Center for Health Promotion Research, Trondheim, Norway.
J Clin Nurs. 2017 Apr;26(7-8):956-963. doi: 10.1111/jocn.13410. Epub 2017 Jan 27.
To investigate what differences exist in nurses' communications with each other as opposed to their communications with members of other healthcare professions.
Difficulties have been reported related to the introduction of interdisciplinary collaboration in hospitals even when their efficacy has been demonstrated.
This paper is a report of a project that was a cross-sectional survey design.
Nurses and assistant nurses received questionnaires that examined two different components of interdisciplinary collaboration. Using the psychometric method known as Systematizing Person-Group Relations to gather data and for analysis, the method aims to investigate the dominant aspects of the particular work environment by identifying key characteristics of interdisciplinary collaboration.
The respondents reported significant differences in six of the 12 factors; high scores on caring, acceptance, engagement and empathy characterised communication with members of their own professional group as low scores on the same factors characterised communication with other healthcare professions.
Findings in this study suggests that nurses behave in a more loyal, accepting and critical manner when communicating with each other than they do when communicating with members of other healthcare professions. Nurses are more influenced by behaviours characterised by assertiveness and resignation in their communication with members of other healthcare professions. The findings indicate that nurse's experience mixed emotions and behaviours that influence their communications with healthcare personnel from other professions.
Nurses often hold key positions on interdisciplinary collaboration; therefore, they must develop the communicative skills required in this position to be able to improve the quality of patient care in hospitals, related to nurses' experiences and skills.
调查护士之间的沟通与他们与其他医疗专业人员的沟通存在哪些差异。
尽管跨学科协作的效果已得到证实，但医院在引入跨学科协作方面仍存在困难的报道。
本文是一项采用横断面调查设计的项目报告。
护士和助理护士收到了调查问卷，这些问卷考察了跨学科协作的两个不同组成部分。使用称为“系统化人-组关系”的心理测量方法来收集数据并进行分析，该方法旨在通过识别跨学科协作的关键特征来调查特定工作环境的主要方面。
受访者报告称，在12个因素中的6个因素上存在显著差异；与自己专业团队成员沟通时，在关怀、接纳、参与和同理心方面得分较高，而与其他医疗专业人员沟通时，这些因素得分较低。
本研究结果表明，护士在相互沟通时比与其他医疗专业人员沟通时表现得更加忠诚、接纳和批判。护士在与其他医疗专业人员沟通时更容易受到果断和顺从行为的影响。研究结果表明，护士在与其他专业的医护人员沟通时会体验到混合情绪和行为，这些情绪和行为会影响他们的沟通。
护士在跨学科协作中通常占据关键位置；因此，他们必须培养该岗位所需的沟通技能，以便能够根据护士的经验和技能提高医院的患者护理质量。
