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理清注册护士的工作场所赋权与工作满意度之间的关系。

Disentangling the relationships between staff nurses' workplace empowerment and job satisfaction.

作者信息

Dahinten V S, Lee S E, MacPhee M

机构信息

School of Nursing, University of British Columbia, Vancouver, BC, Canada.

College of Nursing, University of Illinois at Chicago, Chicago, IL, USA.

出版信息

J Nurs Manag. 2016 Nov;24(8):1060-1070. doi: 10.1111/jonm.12407. Epub 2016 Jun 28.

Abstract

AIM

The primary aim of this study was to examine the relationships between structural empowerment, psychological empowerment and job satisfaction among staff nurses, after controlling for their leaders' use of empowering behaviours.

BACKGROUND

Nurses' job satisfaction is a critical factor in health-care organisations because of its association with nurse turnover and quality of patient care. Nurses continue to report high levels of job dissatisfaction.

METHODS

Cross-sectional data for 1007 Canadian staff nurses were analysed using hierarchical multiple regression.

RESULTS

Structural empowerment was the strongest independent predictor of job satisfaction, followed by leader empowering behaviours and psychological empowerment. After accounting for the effects of structural empowerment and leader empowering behaviours, the four dimensions of psychological empowerment showed only small independent effects on job satisfaction. Psychological empowerment did not mediate the effects of structural empowerment on job satisfaction.

CONCLUSION

Nurses' job satisfaction is most influenced by their access to organisational empowerment structures. Leader empowering behaviours, structural empowerment, and psychological empowerment, operating together, enhance nurses' job satisfaction.

IMPLICATIONS FOR NURSING MANAGEMENT

Nurse leaders should use a variety of empowerment strategies that are important to nurses' job satisfaction and potentially to the quality of patient care and nurse turnover.

摘要

目的

本研究的主要目的是在控制护士领导者的授权行为后,考察注册护士的结构赋权、心理赋权与工作满意度之间的关系。

背景

护士的工作满意度是医疗保健机构中的一个关键因素,因为它与护士流失率和患者护理质量相关。护士们持续报告工作满意度处于较高水平。

方法

采用分层多元回归分析1007名加拿大注册护士的横断面数据。

结果

结构赋权是工作满意度最强的独立预测因素,其次是领导者的授权行为和心理赋权。在考虑结构赋权和领导者授权行为的影响后,心理赋权的四个维度对工作满意度仅显示出较小的独立影响。心理赋权并未调节结构赋权对工作满意度的影响。

结论

护士的工作满意度受其获得组织赋权结构的影响最大。领导者的授权行为、结构赋权和心理赋权共同作用,可提高护士的工作满意度。

对护理管理的启示

护士长应采用多种对护士工作满意度、潜在的患者护理质量和护士流失率很重要的授权策略。

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