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预防英国儿童癌症主要治疗中心工作人员的工作相关压力:对员工支持系统与实践的简要调查

Preventing work-related stress among staff working in children's cancer Principal Treatment Centres in the UK: a brief survey of staff support systems and practices.

作者信息

Beresford B, Gibson F, Bayliss J, Mukherjee S

机构信息

Social Policy Research Unit, University of York, York, UK.

Centre for Nursing and Allied Health Research and Evidence Based Practice, Great Ormond Street Hospital, London, UK.

出版信息

Eur J Cancer Care (Engl). 2018 Mar;27(2):e12535. doi: 10.1111/ecc.12535. Epub 2016 Jul 4.

Abstract

Growing evidence of the association between health professionals' well-being and patient and organisational outcomes points to the need for effective staff support. This paper reports a brief survey of the UK's children's cancer Principal Treatment Centres (PTCs) regarding staff support systems and practices. A short on-line questionnaire, administered in 2012-2013, collected information about the availability of staff support interventions which seek to prevent work-related stress among different members of the multi-disciplinary team (MDT). It was completed by a member of staff with, where required, assistance from colleagues. All PTCs (n = 19) participated. Debriefs following a patient death was the most frequently reported staff support practice. Support groups were infrequently mentioned. There was wide variability between PTCs, and between professional groups, regarding the number and type of interventions available. Doctors appear to be least likely to have access to support. A few Centres routinely addressed work-related stress in wider staff management strategies. Two Centres had developed a bespoke intervention. Very few Centres were reported to actively raise awareness of support available from their hospital's Occupational Health department. A minority of PTCs had expert input regarding staff support from clinical psychology/liaison psychiatry.

摘要

越来越多的证据表明,医疗专业人员的福祉与患者及组织成果之间存在关联,这表明需要有效的员工支持。本文报告了一项针对英国儿童癌症主要治疗中心(PTC)员工支持系统和实践的简短调查。2012 - 2013年进行了一项简短的在线问卷调查,收集了有关旨在预防多学科团队(MDT)不同成员工作相关压力的员工支持干预措施的可用性信息。问卷由一名工作人员在必要时在同事协助下完成。所有PTC(n = 19)均参与其中。患者死亡后的汇报是最常报告的员工支持实践。支持小组很少被提及。不同PTC之间以及不同专业群体之间,可用干预措施的数量和类型存在很大差异。医生似乎获得支持的可能性最小。一些中心在更广泛的员工管理策略中常规处理工作相关压力。两个中心开发了定制干预措施。据报告,很少有中心积极提高员工对医院职业健康部门提供的支持的认识。少数PTC有来自临床心理学/联络精神病学的专家对员工支持提供投入。

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