Baumgardt Johanna, Moock Jörn, Rössler Wulf, Kawohl Wolfram
Kompetenztandem Vernetzte Versorgung, Innovations-Inkubator, Leuphana Universität Lüneburg (Deutschland).
Psychiatr Prax. 2017 Apr;44(3):154-162. doi: 10.1055/s-0042-104095. Epub 2016 Jul 11.
Cooperation, job satisfaction, and burn out risk are indicators of sustainability in mental health services. Thus they were assessed among registered medical specialists in outpatient mental health care in Germany. A postal survey consisting of three questionnaires about cooperation, job satisfaction, and burnout was carried out among all registered medical specialists in outpatient mental health care in Germany (n = 4,430). 14.1 % (n = 626) of the specialists responded to the survey. Quality and quantity of cooperation regarding mental health care services were rated diverse, job satisfaction was assessed medium to high, and burnout risk was low to medium. Higher job satisfaction correlated with good quality of cooperation, fewer years of practice, fewer patients' chronically ill, more patients who as well seek psychotherapy, and less time spent on cooperation. Low burn out risk correlated with good quality of cooperation, higher age, single practice setting and a higher amount of patients who as well seek psychotherapy. Quality and quantity of cooperation in outpatient mental health care - especially regarding community mental health care institutions - should be fostered. Aspects to be considered to reinforce job satisfaction and minimize burn out risk are age, years of practice, quality and quantity of cooperation, practice setting, and the mixture of patients.
合作、工作满意度和职业倦怠风险是心理健康服务可持续性的指标。因此,对德国门诊心理健康护理领域的注册医学专家进行了相关评估。对德国所有门诊心理健康护理领域的注册医学专家(n = 4430)开展了一项邮寄调查,该调查包含三份关于合作、工作满意度和职业倦怠的问卷。14.1%(n = 626)的专家回复了该调查。心理健康护理服务合作的质量和数量评价各异,工作满意度评估为中等偏高,职业倦怠风险为低到中等。较高的工作满意度与良好的合作质量、较少的从业年限、较少的慢性病患者、更多寻求心理治疗的患者以及较少的合作时间相关。低职业倦怠风险与良好的合作质量、较高的年龄、个体执业环境以及更多寻求心理治疗的患者相关。应促进门诊心理健康护理中合作的质量和数量,特别是在社区心理健康护理机构方面。为增强工作满意度并将职业倦怠风险降至最低,需要考虑的因素包括年龄、从业年限、合作的质量和数量、执业环境以及患者构成。