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开发一种工具来衡量影响护士对护理工作满意度的因素。

Developing a tool to measure the factors influencing nurses' enjoyment of nursing.

作者信息

Wilkes Lesley, Doull Michelle, Ng Chok Harrison, Mashingaidze Gladys

机构信息

School of Nursing and Midwifery, Western Sydney University, Centre for Nursing Research and Practice Development, Nepean Blue Mountains Local Health District, Nepean Hospital, Penrith, NSW, Australia.

Primary Care & Community Health, Lemongrove Community Health Centre, Lawson Community Health Centre. Nepean Blue Mountains Local Health District, NSW, Australia.

出版信息

J Clin Nurs. 2017 Jul;26(13-14):1854-1860. doi: 10.1111/jocn.13483. Epub 2017 Mar 6.

Abstract

AIMS AND OBJECTIVES

To develop a tool to measure the influencing nurses' enjoyment of nursing.

BACKGROUND

Enjoyment in the workplace is an influential aspect found to boost work morale, job satisfaction leading to higher work retention which is important in nursing given the availability of nurses in the workforce. This study looks to refine the determinants of enjoyment from nurses in a large metropolitan hospital in western Sydney.

DESIGN

Quantitative.

METHODS

A 23-item survey questionnaire was used to ask nurses to rate the determinants that affect their enjoyment of nursing on a five-point Likert scale. The survey was distributed in a hard copy and online through a hospital-wide broadcast. Demographic items were also collected.

RESULTS

A total of 124 responses were received, of which 54 were from online and 70 from hard copy surveys. The data analysis found 16 determinants of enjoyment. Of these, four were perceived by over 80% of the nurses to negatively impact their enjoyment. In contrast, nine items showed a positive effect on enjoyment with educating others, connecting with others, variety of work, doing and sharing with others, supporting others being the most positive (≥89% of responses). Three items were considered neutral: criticism, busy workload and changing policies.

CONCLUSIONS

This study has added to the growing evidence on nurse enjoyment and its effects on job satisfaction. Nurses enjoy caring for patients and also find enjoyment and satisfaction in teaching others to care as well as socially connecting.

RELEVANCE TO CLINICAL PRACTICE

Enjoyment seems to be one of the main reasons nurses continue to stay in nursing even though the system and people are not always supportive, encouraging or conducive to career development.

摘要

目的与目标

开发一种工具来衡量影响护士护理工作乐趣的因素。

背景

工作场所的乐趣是一个有影响力的方面,已发现它能提升工作士气、工作满意度,进而提高工作保留率,鉴于护理行业劳动力中护士的可获得性,这在护理工作中很重要。本研究旨在细化悉尼西部一家大型都市医院护士工作乐趣的决定因素。

设计

定量研究。

方法

使用一份包含23个条目的调查问卷,要求护士用五点李克特量表对影响其护理工作乐趣的决定因素进行评分。该调查以纸质版形式发放,并通过全院广播在线发布。还收集了人口统计学项目。

结果

共收到124份回复,其中54份来自在线调查,70份来自纸质版调查。数据分析发现了16个影响工作乐趣的决定因素。其中,超过80%的护士认为有4个因素对他们的工作乐趣有负面影响。相比之下,有9个项目对工作乐趣有积极影响,其中教育他人、与他人建立联系、工作多样性、与他人做事和分享、支持他人最为积极(回复率≥89%)。有3个项目被认为是中性的:批评、工作量大以及政策变化。

结论

本研究为关于护士工作乐趣及其对工作满意度影响的越来越多的证据增添了内容。护士喜欢照顾患者,并且在教导他人护理以及社交联系方面也能找到乐趣和满足感。

与临床实践的相关性

乐趣似乎是护士即使在系统和人员并不总是支持、鼓励或有利于职业发展的情况下仍继续从事护理工作的主要原因之一。

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