Waldie James, Tee Stephen, Day Tina
Critical Care Nurse, Guy's and St Thomas' NHS Foundation Trust, London.
Executive Dean, Bournemouth University.
Br J Nurs. 2016 Sep 8;25(16):895-900. doi: 10.12968/bjon.2016.25.16.895.
This article proposes a radical new approach to the monitoring and governance of services, and the education and training of nurses to meet 'failure to rescue' requirements.
Healthcare policy in the UK that seeks to ensure safe and effective services for the acutely ill has largely failed, resulting in adult patients dying unnecessarily. Despite grand rhetoric, UK governments have distanced themselves from implementation, resulting in patchy localised developments and creating inconsistent service responses.
This article draws on a review of research and UK policy literature and best international practice to propose a new national framework approach that combines competency development, governance and performance monitoring to address 'failure to rescue' shortcomings.
Paramount is a nationally agreed and fit-for-purpose competency tool using simulation to assess staff in order to improve recognition of the deteriorating patient. Service improvements should include increased investment in telemedicine; service performance should be communicated through publicly available ratings and overseen by patient panels; and governance will require strengthening through enhanced Care Quality Commission/Monitor input, which should be linked to the maintenance of foundation trust status.
Health professional bodies, regulators, providers and the Government must work together to strengthen the safety and effectiveness of acute services. This will require investment in staff competency and enhancement of the governance to ensure services consistently meet public expectations and reduce unnecessary deaths.
本文提出一种全新的服务监测与治理方法,以及护士教育与培训方法,以满足“未能成功抢救”的要求。
英国旨在确保为急症患者提供安全有效服务的医疗政策在很大程度上已告失败,导致成年患者不必要地死亡。尽管言辞冠冕堂皇,但英国政府并未切实执行,导致各地发展参差不齐,服务应对措施也不一致。
本文借鉴了对研究、英国政策文献及最佳国际实践的综述,提出一种新的国家框架方法,该方法结合能力发展、治理和绩效监测,以解决“未能成功抢救”的缺陷。
至关重要的是要有一个全国认可且适用的能力评估工具,利用模拟来评估工作人员,以提高对病情恶化患者的识别能力。服务改进应包括增加对远程医疗的投资;服务绩效应通过公开评级进行传达,并由患者小组进行监督;治理需要通过加强护理质量委员会/监管机构的投入来强化,这应与维持基础信托地位挂钩。
卫生专业团体、监管机构、服务提供者和政府必须共同努力,加强急症服务的安全性和有效性。这将需要对工作人员能力进行投资,并加强治理,以确保服务始终满足公众期望,减少不必要的死亡。