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更好地在一起?考察员工恢复体验的特征。

Better together? Examining profiles of employee recovery experiences.

机构信息

Department of Management, Strome College of Business, Old Dominion University.

Department of Management and Organizations, Eller College of Management, University of Arizona.

出版信息

J Appl Psychol. 2016 Dec;101(12):1635-1654. doi: 10.1037/apl0000157. Epub 2016 Sep 12.

Abstract

Employees are exposed to a wide variety of job demands that deplete personal resources and necessitate recovery. In light of this need, research on work recovery has focused on how distinct recovery experiences during postwork time relate to employee well-being. However, investigators have largely tested the effects of these experiences in isolation, neglecting the possibility that profiles of recovery experiences may exist and influence the recovery process. The current set of studies adopted a person-centered approach using latent profile analysis to understand whether unique constellations of recovery experiences-psychological detachment, relaxation, mastery, control, and problem-solving pondering-emerged for 2 samples of full-time employees. In Study 1, which involved a single-time-point assessment, we identified 4 unique profiles of recovery experiences, tested whether job demands (i.e., time pressure, role ambiguity) and job resources (i.e., job control) differentiated profile membership, and evaluated whether each profile uniquely related to employee well-being outcomes (i.e., emotional exhaustion, engagement, somatic complaints). In Study 2, which involved 2 time points, we replicated 3 of the 4 profiles observed in Study 1, and tested 2 additional antecedents rated by employees' supervisors: leader-member exchange and supervisor support for recovery. Across both studies, unique differences emerged in regard to antecedents and outcomes tied to recovery experience profile membership. (PsycINFO Database Record

摘要

员工面临着各种各样的工作要求,这些要求会消耗个人资源并需要恢复。鉴于这种需求,关于工作恢复的研究重点关注工作后时间内不同的恢复体验如何与员工的幸福感相关。然而,研究人员在很大程度上是孤立地测试这些体验的效果,而忽略了可能存在恢复体验的特征模式并影响恢复过程的可能性。当前的一系列研究采用了一种基于个体的方法,使用潜在剖面分析来理解在两个全职员工样本中是否存在独特的恢复体验(心理解脱、放松、掌握、控制和解决问题的思考)组合。在研究 1 中,我们进行了单点评估,确定了 4 种独特的恢复体验特征模式,检验了工作需求(即时间压力、角色模糊)和工作资源(即工作控制)是否可以区分特征模式的成员,并评估了每种特征模式是否与员工的幸福感结果(即情绪衰竭、投入、躯体抱怨)有独特的关系。在研究 2 中,我们复制了研究 1 中观察到的 4 种特征模式中的 3 种,并检验了员工的主管评定的另外 2 个前因变量:领导-成员交换和主管对恢复的支持。在这两项研究中,与恢复体验特征模式成员相关的前因和结果方面出现了独特的差异。

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