Mitchell Mark
School of Nursing, Midwifery, Social Work & Social Sciences, University of Salford, Salford, Greater Manchester, UK.
J Clin Nurs. 2017 Jan;26(1-2):225-237. doi: 10.1111/jocn.13375. Epub 2016 Sep 19.
To determine selection and delivery of preoperative verbal information deemed important by nurses to relay to patients immediately prior to day surgery.
Elective day-case surgery is expanding, patient turnover is high and nurse-patient contact limited. In the brief time-frame available, nurses must select and precisely deliver information to patients, provide answers to questions and gain compliance to ensure a sustained, co-ordinated patient throughput. Concise information selection is therefore necessary especially given continued day surgery expansion.
Electronic questionnaire.
A survey investigating nurses' choice of patient information prior to surgery was distributed throughout the UK via email addresses listed on the British Association of Day Surgery member's website (January 2015-April 2015).
Participants were requested to undertake the survey within 2-3 weeks, with 137 participants completing the survey giving a 44% response rate. Verbal information deemed most important by nurses preoperatively was checking fasting time, information about procedure/operation, checking medication, ensuring presence of medical records/test results and concluding medical investigations checks. To a lesser extent was theatre environment information, procedure/operation start time and possible time to discharge. Significant differences were established between perceived importance of information and information delivery concerning the procedure/operation and anaesthesia details.
Nurses working with competing demands and frequent interruptions, prioritised patient safety information. Although providing technical details during time-limited encounters, efforts were made to individualise provision. A more formal plan of verbal information provision could help ease nurses' cognitive workload and enhance patient satisfaction.
This study provides evidence that verbal information provided immediately prior to day surgery may vary with experience. Nurse educators and managers may need to provide greater guidance for such complex care settings as delivery of increasingly technical details during brief encounters is gaining increasing priority.
确定护士认为在日间手术前应立即向患者传达的重要术前口头信息的选择和传递方式。
择期日间手术正在扩大,患者周转快,护士与患者的接触有限。在有限的时间内,护士必须选择并准确地向患者传递信息,回答问题并获得患者的配合,以确保患者能够持续、协调地接受治疗。因此,鉴于日间手术的持续扩大,简洁的信息选择是必要的。
电子问卷。
通过英国日间手术协会会员网站上列出的电子邮件地址(2015年1月至2015年4月),在全英国范围内分发了一项调查护士术前患者信息选择的问卷。
要求参与者在2至3周内完成调查,137名参与者完成了调查,回复率为44%。护士术前认为最重要的口头信息是检查禁食时间、手术/操作信息、检查用药情况、确保病历/检查结果齐全以及完成医学检查。其次是手术室环境信息、手术/操作开始时间和可能的出院时间。在手术/操作信息和麻醉细节的信息重要性认知与信息传递之间存在显著差异。
面对相互竞争的需求和频繁的干扰,护士将患者安全信息列为优先事项。尽管在有限的时间内提供技术细节,但仍努力做到个性化提供。更正式的口头信息提供计划可能有助于减轻护士的认知工作量并提高患者满意度。
本研究提供的证据表明,日间手术前立即提供的口头信息可能因经验而异。护士教育工作者和管理人员可能需要为这种复杂的护理环境提供更多指导,因为在短暂的接触中提供越来越多的技术细节正变得越来越重要。