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医疗服务提供者安全氛围的概念分析

Concept analysis of safety climate in healthcare providers.

作者信息

Lin Ying-Siou, Lin Yen-Chun, Lou Meei-Fang

机构信息

School of Nursing, College of Medicine, National Taiwan University, Taipei, Taiwan.

Department of Nursing, National Taiwan University Hospital, Taipei, Taiwan.

出版信息

J Clin Nurs. 2017 Jun;26(11-12):1737-1747. doi: 10.1111/jocn.13641. Epub 2017 Mar 20.

Abstract

AIM AND OBJECTIVE

To report an analysis of the concept of safety climate in healthcare providers.

BACKGROUND

Compliance with safe work practices is essential to patient safety and care outcomes. Analysing the concept of safety climate from the perspective of healthcare providers could improve understanding of the correlations between safety climate and healthcare provider compliance with safe work practices, thus enhancing quality of patient care.

DESIGN

Concept analysis.

DATA SOURCES

The electronic databases of CINAHL, MEDLINE, PubMed and Web of Science were searched for literature published between 1995-2015. Searches used the keywords 'safety climate' or 'safety culture' with 'hospital' or 'healthcare'.

METHOD

The concept analysis method of Walker and Avant analysed safety climate from the perspective of healthcare providers.

RESULTS

Three attributes defined how healthcare providers define safety climate: (1) creation of safe working environment by senior management in healthcare organisations; (2) shared perception of healthcare providers about safety of their work environment; and (3) the effective dissemination of safety information. Antecedents included the characteristics of healthcare providers and healthcare organisations as a whole, and the types of work in which they are engaged. Consequences consisted of safety performance and safety outcomes. Most studies developed and assessed the survey tools of safety climate or safety culture, with a minority consisting of interventional measures for improving safety climate.

CONCLUSION

More prospective studies are needed to create interventional measures for improving safety climate of healthcare providers. This study is provided as a reference for use in developing multidimensional safety climate assessment tools and interventional measures.

RELEVANCE TO CLINICAL PRACTICE

The values healthcare teams emphasise with regard to safety can serve to improve safety performance. Having an understanding of the concept of and interventional measures for safety climate allows healthcare providers to ensure the safety of their operations and their patients.

摘要

目的

报告对医疗服务提供者安全氛围概念的分析。

背景

遵守安全工作规范对于患者安全和护理结果至关重要。从医疗服务提供者的角度分析安全氛围的概念,有助于更好地理解安全氛围与医疗服务提供者遵守安全工作规范之间的相关性,从而提高患者护理质量。

设计

概念分析。

数据来源

检索了CINAHL、MEDLINE、PubMed和Web of Science的电子数据库,以查找1995年至2015年发表的文献。检索使用了关键词“安全氛围”或“安全文化”以及“医院”或“医疗保健”。

方法

采用沃克和阿凡特的概念分析方法,从医疗服务提供者的角度分析安全氛围。

结果

三个属性定义了医疗服务提供者如何界定安全氛围:(1)医疗保健机构的高级管理层营造安全的工作环境;(2)医疗服务提供者对其工作环境安全性的共同认知;(3)安全信息的有效传播。前因包括医疗服务提供者和整个医疗保健机构的特征,以及他们所从事的工作类型。后果包括安全绩效和安全结果。大多数研究开发并评估了安全氛围或安全文化的调查工具,少数研究包括改善安全氛围的干预措施。

结论

需要更多前瞻性研究来制定改善医疗服务提供者安全氛围的干预措施。本研究为开发多维安全氛围评估工具和干预措施提供参考。

与临床实践的相关性

医疗团队在安全方面强调的价值观有助于提高安全绩效。了解安全氛围的概念和干预措施,可使医疗服务提供者确保其操作和患者的安全。

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