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新获得执照护士的工作场所暴力与工作成果

Workplace Violence and Job Outcomes of Newly Licensed Nurses.

作者信息

Chang Hyoung Eun, Cho Sung-Hyun

机构信息

College of Nursing, Seoul National University, Seoul, South Korea.

College of Nursing, Research Institute of Nursing Science, Seoul National University, Seoul, South Korea.

出版信息

Asian Nurs Res (Korean Soc Nurs Sci). 2016 Dec;10(4):271-276. doi: 10.1016/j.anr.2016.09.001. Epub 2016 Oct 13.

Abstract

PURPOSE

The purpose of this study was to examine the prevalence of workplace violence toward newly licensed nurses and the relationship between workplace violence and job outcomes.

METHODS

An online survey was conducted of newly licensed registered nurses who had obtained their license in 2012 or 2013 in South Korea and had been working for 5-12 months after first being employed. The sample consisted of 312 nurses working in hospitals or clinics. The Copenhagen Psychosocial Questionnaire II was used to measure violence and nurse job outcomes. Multiple linear and logistic regression analyses were conducted to examine the relationship between violence and job outcomes.

RESULTS

Verbal abuse was most prevalent (59.6%), followed by threats of violence (36.9%), physical violence (27.6%), bullying (25.6%), and sexual harassment (22.4%). Approximately three quarters of the nurses had experienced at least one type of violence. The main perpetrators were patients and nurse colleagues, although the distribution of perpetrators varied depending on the type of violence. Bullying had a significant relationship with all four job outcomes (job satisfaction, burnout, commitment to the workplace, and intent to leave), while verbal abuse was associated with all job outcomes except for intent to leave. Violence perpetrated by nurse colleagues had a significant relationship with all four job outcomes, while violence by physicians had a significant inverse relationship with job satisfaction.

CONCLUSIONS

Workplace violence is experienced by a high percentage of newly licensed nurses, and is associated with their job outcomes.

摘要

目的

本研究旨在调查针对新获得执照护士的工作场所暴力的发生率,以及工作场所暴力与工作成果之间的关系。

方法

对2012年或2013年在韩国获得执照且首次就业后已工作5至12个月的新获得执照的注册护士进行了在线调查。样本包括312名在医院或诊所工作的护士。使用哥本哈根心理社会问卷II来衡量暴力和护士工作成果。进行了多元线性和逻辑回归分析,以检验暴力与工作成果之间的关系。

结果

言语虐待最为普遍(59.6%),其次是暴力威胁(36.9%)、身体暴力(27.6%)、欺凌(25.6%)和性骚扰(22.4%)。约四分之三的护士经历过至少一种类型的暴力。主要施暴者是患者和护士同事,不过施暴者的分布因暴力类型而异。欺凌与所有四项工作成果(工作满意度、职业倦怠、对工作场所的承诺和离职意图)均存在显著关系,而言语虐待与除离职意图外的所有工作成果相关。护士同事实施的暴力与所有四项工作成果均存在显著关系,而医生实施的暴力与工作满意度存在显著的负相关关系。

结论

高比例的新获得执照护士经历过工作场所暴力,且这与他们的工作成果相关。

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