Hudays Ali, Gary Faye, Voss Joachim G, Arishi Amal, Alfar Zainab A, Algodimi Ali M, Fitzpatrick Joyce J
Frances Payne Bolton School of Nursing, Case Western Reserve University, Cleveland, OH 44106, USA.
Community, Psychiatric, and Mental Health Nursing Department, College of Nursing, King Saud University, Riyadh 13362, Saudi Arabia.
Healthcare (Basel). 2024 Oct 15;12(20):2040. doi: 10.3390/healthcare12202040.
BACKGROUND/OBJECTIVES: Job satisfaction is crucial for healthcare professionals, and understanding its influencing factors is essential for fostering a positive work environment, reducing turnover rates, and improving the overall quality of patient care. This systematic review examined the factors linked to nurse job satisfaction in psychiatric hospitals and diverse psychiatric settings, analyzing the findings through the lens of Herzberg's theory. Despite existing evidence, gaps remain in understanding the differences in factors affecting job satisfaction across various settings.
Following the Preferred Reporting Items for Systematic Reviews and Meta-Analysis guidelines, we conducted a comprehensive systematic review by searching six databases, namely PubMed, CINAHL, Cochrane Library, PsycINFO, Scopus, and APA PsycNet. Our search yielded an initial 567 studies published between January 2014 and February 2024, which were subsequently screened and evaluated based on predetermined inclusion criteria. Following this process, a total of 16 studies were deemed eligible for final analysis. Each of these selected studies underwent an independent review by two authors, utilizing the Joanna Briggs Institute checklist tool to ensure rigorous assessment.
The findings revealed that interpersonal relationships, working conditions, and recognition were the most frequently reported factors associated with nurse job satisfaction, along with various extrinsic, intrinsic, personal, emotional, and psychosocial factors. Notably, psychiatric hospitals showed a mix of personal, extrinsic, intrinsic, and psychosocial factors influencing job satisfaction, with demographic factors being the most frequently examined. In contrast, diverse psychiatric settings focused more on external aspects impacting job satisfaction.
The review highlights the importance of both intrinsic and extrinsic factors and suggests that future research should employ more robust methods and consider psychiatric hospitals and other mental health contexts. Herzberg's theory provides a valuable framework for understanding the factors associated with nurse job satisfaction.
背景/目的：工作满意度对医疗保健专业人员至关重要，了解其影响因素对于营造积极的工作环境、降低离职率以及提高患者护理的整体质量至关重要。本系统评价研究了与精神病医院及不同精神科环境中护士工作满意度相关的因素，并通过赫兹伯格理论的视角分析了研究结果。尽管已有相关证据，但在理解不同环境下影响工作满意度的因素差异方面仍存在差距。
按照系统评价与Meta分析的首选报告项目指南，我们通过检索六个数据库进行了全面的系统评价，这六个数据库分别是PubMed、CINAHL、Cochrane图书馆、PsycINFO、Scopus和APA PsycNet。我们的检索初步得到了2014年1月至2024年2月期间发表的567项研究，随后根据预先确定的纳入标准对这些研究进行了筛选和评估。经过这一过程，共有16项研究被认为符合最终分析的条件。每一项入选研究都由两位作者进行独立评审，使用乔安娜·布里格斯研究所的核对清单工具以确保严格评估。
研究结果显示，人际关系、工作条件和认可，以及各种外在、内在、个人、情感和社会心理因素是与护士工作满意度相关的最常报告的因素。值得注意的是，精神病医院呈现出个人、外在、内在和社会心理因素共同影响工作满意度的情况，其中人口统计学因素是最常被研究的。相比之下，不同的精神科环境更侧重于影响工作满意度的外部因素。
该评价强调了内在和外在因素的重要性，并建议未来的研究应采用更有力的方法，并考虑精神病医院和其他心理健康环境。赫兹伯格理论为理解与护士工作满意度相关的因素提供了一个有价值的框架。
