Recla-Vamenta Gwenn, McKenna Lisa, McDonald Ewan
School of Nursing and Midwifery, La Trobe University, Bundoora, Victoria 3086, Australia.
Nursing and Midwifery, College of Sport, Health and Engineering, Victoria 8001, Australia.
J Nurs Manag. 2023 Nov 17;2023:6672952. doi: 10.1155/2023/6672952. eCollection 2023.
To synthesise and map what is known about second-level nurses' workplace violence experience.
Workplace violence has become a topic of focus in nursing over recent years. Research demonstrates that there is a growing body of literature focusing on first-level nurses' workplace violence experiences, but those of second-level nurses, a crucial component of the health workforce in many countries, have not been well explored. . A scoping review was conducted from January 2000 up to March 2022 using Arksey and O'Malley's framework and databases, including ABI/Inform Collection, CINAHL, DOAJ, EBSCOhost, and ProQuest Central. . Eighteen studies were included in the final review. The review identified three key findings related to second-level nurses' workplace violence experience. (1) They were found to have experienced physical and non-physical violence. Among non-physical violence, they reported experiencing bullying, mobbing, sexual harassment, racial discrimination, nurse-to-nurse conflict, and electronic abuse. (2) They were more likely than first-level nurses to experience physical violence, and (3) often data from second-level nurses were combined with those of first-level nurses; hence, it was difficult to identify the specific experiences of second-level nurses.
The review contributes to new knowledge highlighting the second-level nurses' workplace violence experiences worldwide. The review indicated that there are gaps identified and there is a need for greater understandings of workplace violence in second-level nurses to understand the scope of their problem and the nature of their experiences. . Nurse managers play a critical role to develop and implement effective policies and evidence-based interventions to improve the working conditions of the second-level nurses. The results of this current review can be used to guide nurse managers and organisations in providing adequate support to reduce and prevent WPV and advocate for a positive workplace culture.
综合并梳理关于二级护士工作场所暴力经历的已知信息。
近年来，工作场所暴力已成为护理领域的一个焦点话题。研究表明，关注一级护士工作场所暴力经历的文献越来越多，但二级护士（许多国家卫生人力的关键组成部分）的相关经历尚未得到充分探讨。使用阿克西和奥马利的框架及数据库（包括ABI/Inform Collection、CINAHL、DOAJ、EBSCOhost和ProQuest Central），对2000年1月至2022年3月进行了一项范围综述。最终综述纳入了18项研究。该综述确定了与二级护士工作场所暴力经历相关的三个关键发现。（1） 发现他们经历了身体暴力和非身体暴力。在非身体暴力中，他们报告经历了欺凌、群体骚扰、性骚扰、种族歧视、护士之间的冲突以及电子虐待。（2） 他们比一级护士更有可能经历身体暴力，（3） 二级护士的数据通常与一级护士的数据合并；因此，很难确定二级护士的具体经历。
该综述为新知识做出了贡献，突出了全球二级护士的工作场所暴力经历。该综述表明存在已确定的差距，需要更深入了解二级护士的工作场所暴力，以了解其问题的范围和经历的性质。护士管理者在制定和实施有效政策及循证干预措施以改善二级护士的工作条件方面发挥着关键作用。本次综述的结果可用于指导护士管理者和组织提供充分支持，以减少和预防工作场所暴力，并倡导积极的工作场所文化。
