Wilson Garrath T, Smalley Grace, Suckling James R, Lilley Debra, Lee Jacquetta, Mawle Richard
Loughborough Design School, Loughborough University, Loughborough, UK.
Centre for Environmental Strategy, University of Surrey, Guildford, UK.
Waste Manag. 2017 Feb;60:521-533. doi: 10.1016/j.wasman.2016.12.023. Epub 2017 Jan 4.
Hibernation, the dead storage period when a mobile phone is still retained by the user at its end-of-life, is both a common and a significant barrier to the effective flow of time-sensitive stock value within a circular economic model. In this paper we present the findings of a survey of 181 mobile phone owners, aged between 18-25years old, living and studying in the UK, which explored mobile phone ownership, reasons for hibernation, and replacement motives. This paper also outlines and implements a novel mechanism for quantifying the mean hibernation period based on the survey findings. The results show that only 33.70% of previously owned mobile phones were returned back into the system. The average duration of ownership of mobile phones kept and still in hibernation was 4years 11months, with average use and hibernation durations of 1year 11months, and 3years respectively; on average, mobile phones that are kept by the user are hibernated for longer than they are ever actually used as primary devices. The results also indicate that mobile phone replacement is driven primarily by physical (technological, functional and absolute) obsolescence, with economic obsolescence, partly in response to the notion of being 'due an upgrade', also featuring significantly. We also identify in this paper the concept of a secondary phone, a recently replaced phone that holds a different function for the user than their primary phone but is still valued and intentionally retained by the user, and which, we conclude, should be accounted for in any reverse logistics strategy.
休眠,即手机在使用寿命结束时仍被用户保留的闲置存储期,这在循环经济模式中既是时间敏感型库存价值有效流通的常见障碍,也是重大障碍。在本文中,我们展示了一项针对181名年龄在18至25岁之间、在英国生活和学习的手机用户的调查结果,该调查探讨了手机拥有情况、休眠原因及更换动机。本文还基于调查结果概述并实施了一种量化平均休眠期的新机制。结果显示,之前拥有的手机中只有33.70%被退回系统。保留且仍处于休眠状态的手机的平均拥有时长为4年11个月,平均使用时长和休眠时长分别为1年11个月和3年;平均而言,用户保留的手机处于休眠状态的时间比实际作为主要设备使用的时间更长。结果还表明,手机更换主要由物理(技术、功能和绝对)过时驱动,经济过时也有显著影响,部分原因是“该升级了”这一观念。我们在本文中还确定了备用手机的概念,即最近更换的手机,它对用户具有与主要手机不同的功能,但仍受用户重视并被有意保留,我们认为,在任何逆向物流策略中都应考虑到这一点。