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医疗保健领域领导力的多样性悖论。

Healthcare leadership's diversity paradox.

作者信息

Silver Reginald

机构信息

Business Information Systems and Operations Management, University of North Carolina at Charlotte , Charlotte, North Carolina, USA.

出版信息

Leadersh Health Serv (Bradf Engl). 2017 Feb 6;30(1):68-75. doi: 10.1108/LHS-02-2016-0007.

DOI:10.1108/LHS-02-2016-0007
PMID:28128043
Abstract

Purpose The purpose of this research study was to obtain healthcare executives' perspectives on diversity in executive healthcare leadership. The study focused on identifying perspectives about diversity and its potential impact on the access of healthcare services by people of color. The study also identified perspectives about factors that influence the attainment of executive healthcare roles by people of color. Design/methodology/approach A convenience sample of healthcare executives was obtained. The executives identified themselves as belonging to one of two subgroups, White healthcare executives or executives of color. Participants were interviewed telephonically in a semi-structured format. The interviews were transcribed and entered into a qualitative software application. The data were codified and important themes were identified. Findings The majority of the study participants perceive that diversity of the executive healthcare leadership team is important. There were differences in perspective among the subgroups as it relates to solutions to improve access to healthcare by people of color. There were also differences in perspective among the subgroups, as it relates to explaining the underrepresentation of people of color in executive healthcare leadership roles. Research limitations/implications This research effort benefited from the subject matter expertise of 24 healthcare executives from two states. Expansion of the number of survey participants and broadening the geographical spread of where participants were located may have yielded more convergence and/or more divergence in perspectives about key topics. Practical implications The findings from this research study serve to add to the existing body of literature on diversity in executive healthcare leadership. The findings expand on the importance of key elements in contemporary literature such as diversity, cultural competency and perspectives about the need for representation of people of color in leadership roles that guide healthcare policy and access. This study connects contemporary literature to perspectives of executives in the field and offers practical solutions to improving the representation of people of color in executive healthcare leadership roles. Social implications The recommendations offered as a result of this research effort serve to create awareness of the challenges that people of color face in career attainment. Although the process of increasing the representation of people of color in executive healthcare leadership will be a complex task that will involve a number of players over the course of several years, this study serves to provide a practical roadmap with actionable tactics that can be deployed. Originality/value This paper is an extension of the work that was done by the author during the course of completing the program requirements for the author's doctoral program. The findings were previously discussed in the author's dissertation. The value of these findings is significant because they validate some of the topics in contemporary literature with the perspectives of practicing healthcare executives. This study is also unique from other studies in that it offers a long-term plan to increase the representation of people of color in executive roles by creating an early disposition toward executive level roles and identifies a number of practical steps toward that end.

摘要

目的 本研究的目的是获取医疗保健高管对医疗保健高管领导力多样性的看法。该研究重点在于确定关于多样性及其对有色人种获得医疗服务的潜在影响的观点。该研究还确定了关于影响有色人种获得医疗保健高管职位的因素的观点。

设计/方法/途径 获取了一个医疗保健高管的便利样本。这些高管将自己归为两个子群体之一,即白人医疗保健高管或有色人种高管。以半结构化形式通过电话对参与者进行了访谈。访谈内容被转录并录入到一个定性软件应用程序中。对数据进行了编码并确定了重要主题。

发现 大多数研究参与者认为医疗保健高管领导团队的多样性很重要。在与改善有色人种获得医疗保健机会的解决方案相关的问题上,子群体之间存在观点差异。在解释有色人种在医疗保健高管领导职位中代表性不足的问题上,子群体之间也存在观点差异。

研究局限性/影响 这项研究受益于来自两个州的24位医疗保健高管的专业知识。扩大调查参与者的数量并拓宽参与者所在的地理范围,可能会在关键主题的观点上产生更多的趋同和/或更多的分歧。

实际意义 本研究的结果有助于增加关于医疗保健高管领导力多样性的现有文献。这些发现扩展了当代文献中关键要素的重要性,如多样性、文化能力以及关于有色人种在指导医疗政策和医疗服务获取的领导角色中代表性需求的观点。本研究将当代文献与该领域高管的观点联系起来,并提供了改善有色人种在医疗保健高管领导职位中代表性的实际解决方案。

社会影响 这项研究工作所提出的建议有助于提高人们对有色人种在职业成就方面所面临挑战的认识。尽管增加有色人种在医疗保健高管领导职位中的代表性的过程将是一项复杂的任务,需要在数年时间里涉及多个参与者,但本研究旨在提供一个带有可实施策略的实用路线图。

原创性/价值 本文是作者在完成博士课程要求过程中所做工作的延伸。这些发现曾在作者的博士论文中进行过讨论。这些发现的价值重大,因为它们用执业医疗保健高管的观点验证了当代文献中的一些主题。本研究与其他研究的不同之处还在于,它通过对高管级职位形成早期倾向,提供了一个增加有色人种在高管职位中代表性的长期计划,并确定了为此目的的一些实际步骤。

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