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中国护理人员报告不良事件的原因:一项问卷调查

The reasons for Chinese nursing staff to report adverse events: a questionnaire survey.

作者信息

Hong Su, Li QiuJie

机构信息

The 2nd Affiliated Hospital & College of Nursing, Harbin Medical University, Harbin, China.

出版信息

J Nurs Manag. 2017 Apr;25(3):231-239. doi: 10.1111/jonm.12461. Epub 2017 Feb 27.

Abstract

AIMS

To investigate the impact of nurses' perception of patient safety culture and adverse event reporting, and demographic factors on adverse event reporting in Chinese hospitals.

BACKGROUND

Accurate and timely adverse event reporting is integral in promoting patient safety and professional learning around the incident.

METHODS

In a cross-sectional survey, a sample of 919 nurses completed a structured questionnaire composed of two validated instruments measuring nurses' perception of patient safety culture and adverse event reporting. Associations between the variables were examined using multiple linear regression analysis.

RESULTS

The positive response rates of five dimensions of the Patient Safety Culture Assessment Scale varied from 47.55% to 80.62%. The accuracy rate of Adverse Event Reporting Perception Scale was 63.16%. Five hundred and thirty-one (58.03%) nurses did not report adverse event in past 12 months. Six variables were found to be associated with nurses' adverse event reporting: total work experience (P = 0.003), overall patient safety culture score (P < 0.001), safety climate (P < 0.001), teamwork climate (P < 0.001), overall the adverse event reporting perception scale score (P = 0.003) and importance or reporting (P = 0.002).

CONCLUSIONS

The results confirmed that improvements in the patient safety culture and nurses' perception of adverse event reporting were related to an increase in voluntary adverse event reporting.

IMPLICATIONS FOR NURSING MANAGEMENT

The knowledge of adverse event reporting should be integrated into the patient safety curriculum. Interventions that target a specific domain are necessary to improve the safety culture.

摘要

目的

探讨中国医院护士对患者安全文化的认知、不良事件报告以及人口统计学因素对不良事件报告的影响。

背景

准确及时的不良事件报告对于促进患者安全和围绕该事件的专业学习至关重要。

方法

在一项横断面调查中,919名护士样本完成了一份结构化问卷,该问卷由两个经过验证的工具组成,用于测量护士对患者安全文化的认知和不良事件报告情况。使用多元线性回归分析来检验变量之间的关联。

结果

患者安全文化评估量表五个维度的阳性反应率在47.55%至80.62%之间。不良事件报告认知量表的准确率为63.16%。531名(58.03%)护士在过去12个月中未报告不良事件。发现六个变量与护士的不良事件报告相关:总工作经验(P = 0.003)、整体患者安全文化得分(P < 0.001)、安全氛围(P < 0.001)、团队合作氛围(P < 0.001)、整体不良事件报告认知量表得分(P = 0.003)以及报告的重要性(P = 0.002)。

结论

结果证实,患者安全文化的改善以及护士对不良事件报告的认知与自愿不良事件报告的增加有关。

对护理管理的启示

不良事件报告的知识应纳入患者安全课程。针对特定领域的干预措施对于改善安全文化是必要的。

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