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沙特阿拉伯海尔市护士对患者安全文化和不良事件的认知:改善医疗保健安全的横断面研究。

Nurses' perceptions of patient safety culture and adverse events in Hail City, Saudi Arabia: a cross-sectional approach to improving healthcare safety.

机构信息

Nursing Administration Department, College of Nursing, University of Hail, Hail, Saudi Arabia.

Medical Surgical Nursing Department, College of Nursing, University of Hail, Hail, Saudi Arabia

出版信息

BMJ Open. 2024 Sep 5;14(9):e084741. doi: 10.1136/bmjopen-2024-084741.

DOI:10.1136/bmjopen-2024-084741
PMID:39237280
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC11381649/
Abstract

OBJECTIVE

This study aimed to assess nurses' perceptions of patient safety culture (PSC) and its relationship with adverse events in Hail City, Saudi Arabia.

DESIGN

A cross-sectional study was conducted between 1 August 2023 and the end of November 2023 at 4 governmental hospitals and 28 primary healthcare centres.

SETTING

Hail City, Saudi Arabia.

PARTICIPANTS

Data were collected from 336 nurses using 3 instruments: demographic and work-related questions, PSC and adverse events.

RESULTS

Nurses had positive responses in the dimensions of 'teamwork within units' (76.86%) and 'frequency of events reported' (77.87%) but negative responses in the dimensions of 'handoffs and transitions' (18.75%), 'staffing' (20.90%), 'non-punitive response to errors' (31.83%), 'teamwork across units' (34.15%), 'supervisor/manager expectations' (43.22%) and 'overall perception of patient safety' (43.23%). Significant associations were found between nationality, experience, current position and total safety culture, with p values of 0.015, 0.046 and 0.027, respectively. Nurses with high-ranking perceptions of PSC in 'handoffs and transitions,' 'staffing' and 'teamwork across hospital units' reported a lower incidence of adverse events than those with low-ranking perceptions, particularly in reporting pressure ulcers (OR 0.86, 95% CI 0.78 to 0.94, OR 0.82, 95% CI 0.71 to 0.94 and OR 0.83, 95% CI 0.70 to 0.99, respectively) (p<0.05). Nurses with high-ranking perceptions of PSC in UK 'handoffs and transitions' reported a lower incidence of patient falls. Similarly, those with high-ranking perceptions in both 'handoffs and transitions' and 'overall perception of patient safety reported a lower incidence of adverse events compared with those with low-ranking perceptions, especially in reporting adverse drug events (OR 0.83, 95% CI 0.76 to 0.91 and OR 0.75, 95% CI 0.61 to 0.92, respectively) (p<0.05).

CONCLUSION

From a nursing perspective, hospital PSCs have both strengths and weaknesses. Examples include low trust in leadership, staffing, error-reporting and handoffs. Therefore, to improve staffing, communication, handoffs, teamwork, and leadership, interventions should focus on weak areas of low confidence and high rates of adverse events.

摘要

目的

本研究旨在评估沙特海尔市护士对患者安全文化(PSC)的认知及其与不良事件的关系。

设计

2023 年 8 月 1 日至 11 月 30 日期间,在 4 家政府医院和 28 家初级保健中心进行了横断面研究。

地点

沙特海尔市。

参与者

使用 3 种工具收集了 336 名护士的数据:人口统计学和工作相关问题、PSC 和不良事件。

结果

护士在“单位内团队合作”(76.86%)和“报告事件的频率”(77.87%)维度上有积极的反应,但在“交接和过渡”(18.75%)、“人员配置”(20.90%)、“对错误的非惩罚性反应”(31.83%)、“单位间团队合作”(34.15%)、“主管/经理期望”(43.22%)和“整体患者安全感知”(43.23%)维度上有消极的反应。国籍、经验、现职与总体安全文化之间存在显著相关性,p 值分别为 0.015、0.046 和 0.027。在“交接和过渡”、“人员配备”和“医院间团队合作”方面对 PSC 有较高认知的护士报告的不良事件发生率低于认知较低的护士,特别是在报告压疮方面(OR 0.86,95%CI 0.78 至 0.94,OR 0.82,95%CI 0.71 至 0.94 和 OR 0.83,95%CI 0.70 至 0.99,分别)(p<0.05)。在 UK“交接和过渡”方面对 PSC 有较高认知的护士报告的患者跌倒发生率较低。同样,在“交接和过渡”和“整体患者安全感知”方面认知较高的护士报告的不良事件发生率低于认知较低的护士,尤其是在报告药物不良事件方面(OR 0.83,95%CI 0.76 至 0.91 和 OR 0.75,95%CI 0.61 至 0.92,分别)(p<0.05)。

结论

从护理角度来看,医院 PSC 既有优势也有劣势。例如,对领导、人员配置、错误报告和交接的信任度较低。因此,为了改善人员配置、沟通、交接、团队合作和领导力,干预措施应侧重于信心较低和不良事件发生率较高的薄弱领域。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/e72e/11381649/1caebfa074e9/bmjopen-14-9-g001.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/e72e/11381649/1caebfa074e9/bmjopen-14-9-g001.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/e72e/11381649/1caebfa074e9/bmjopen-14-9-g001.jpg

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