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管理实践是支持还是限制安全驾驶行为?对职业驾驶员样本的多层次调查。

Do management practices support or constrain safe driving behaviour? A multi-level investigation in a sample of occupational drivers.

作者信息

Newnam Sharon, Warmerdam Amanda, Sheppard Dianne, Griffin Mark, Stevenson Mark

机构信息

Monash University Accident Research Centre, Monash University, Australia.

Monash University Accident Research Centre, Monash University, Australia.

出版信息

Accid Anal Prev. 2017 May;102:101-109. doi: 10.1016/j.aap.2017.02.007. Epub 2017 Mar 6.

DOI:10.1016/j.aap.2017.02.007
PMID:28273550
Abstract

It has been estimated that one-third of all work-related deaths occur while driving for work-related purposes. Despite this, many organisations are unaware of the practices, beyond those that identify and control the impact of unforeseen events (i.e., risk management), that predispose drivers to risk. This study addresses the issue by identifying the management practices operationalised as, High Performance Workplace Systems (HPWS) that influence safe driver behaviour. The study also explores the value given to safety by senior level management as a moderator of the relationship between HPWS practices and driver behaviour. Each factor was tested within a two level hierarchical model consisting of 911 drivers, nested within 161 supervisors and 83 organisations. The findings highight that under conditions of high investment in job and work design, communication and selection practices, drivers reported poorer driving behaviour. An interaction effect also demonstrated that under conditions of high investment in remuneration, drivers reported safer behaviour, but only when they perceived that managers valued and prioritised safety. The findings challenge current thinking in the management of workplace road safety.

摘要

据估计,所有与工作相关的死亡事件中有三分之一发生在因工作目的驾车期间。尽管如此,许多组织并不了解那些除了识别和控制意外事件影响(即风险管理)之外,还会使驾驶员面临风险的做法。本研究通过识别作为高性能工作场所系统(HPWS)实施的管理做法来解决这一问题,这些做法会影响驾驶员的安全行为。该研究还探讨了高层管理人员对安全的重视程度作为HPWS做法与驾驶员行为之间关系的调节因素。每个因素都在一个两级层次模型中进行了测试,该模型由911名驾驶员组成,嵌套在161名主管和83个组织之中。研究结果表明,在对工作和工作设计、沟通及选拔做法投入较高的情况下,驾驶员报告的驾驶行为较差。一种交互作用还表明,在对薪酬投入较高的情况下,驾驶员报告的行为更安全,但前提是他们认为管理人员重视并将安全列为优先事项。这些研究结果对当前工作场所道路安全管理的思路提出了挑战。

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