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“你会在家里这样做吗?”在文化变革实施中让养老院更像家

"Would You Do That in Your Home?" Making Nursing Homes Home-like in Culture Change Implementation.

作者信息

Shield Renée R, Tyler Denise, Lepore Michael, Looze Jessica, Miller Susan C

机构信息

Brown University, Providence, Rhode Island, USA.

RTI International, Washington, DC, USA, and Brown University, Providence, Rhode Island, USA.

出版信息

J Hous Elderly. 2014;28(4):383-398. doi: 10.1080/02763893.2014.930369. Epub 2014 Dec 2.

Abstract

Qualitative interviews with nursing home administrators reveal innovative and cost-conscious ways to physically modify facilities that help institute culture change practices. Telephone interviews were conducted following a national survey of nursing home nursing directors and administrators. In this cross-sectional snapshot of administrator experiences, motivations for making facilities more home-like and less institutional and creative responses to challenges are described. State and corporate support and regulator encouragement are noted that help their reform efforts. Administrators note that small steps to create a more home-like environment can result in a positive impact that minimizes disruption to existing care processes. They describe how they respond to challenges, such as the physical plant and high costs, and note how comparative shopping, cost-conscious physical improvements, and continuous involvement of staff and residents contribute to successful efforts. Their examples illustrate novel ways to humanize long-term care facilities that other nursing homes can emulate.

摘要

对养老院管理人员进行的定性访谈揭示了一些创新且注重成本的方法,可对设施进行实体改造,以助力推行文化变革实践。在对养老院护理主任和管理人员进行全国性调查之后,开展了电话访谈。在这一关于管理人员经历的横断面快照中,描述了使设施更具家庭氛围、减少机构化的动机以及应对挑战的创造性回应。文中提到了州政府和企业的支持以及监管机构的鼓励,这些有助于他们的改革努力。管理人员指出,采取小步骤营造更具家庭氛围的环境可产生积极影响,将对现有护理流程的干扰降至最低。他们描述了应对诸如实体设施和高成本等挑战的方式,并指出比较采购、注重成本的实体改善以及工作人员和居民的持续参与如何有助于改革取得成功。他们的例子展示了使长期护理机构人性化的新颖方法,可供其他养老院效仿。

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