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医院护士工作家庭冲突与工作满意度之间的关系

The Relationship Between Work-Family Conflict and Job Satisfaction Among Hospital Nurses.

作者信息

AlAzzam Manar, AbuAlRub Raeda Fawzi, Nazzal Ala H

机构信息

Assistant Professor, Chair of Community and Mental Health Department, Chair of Pediatric and Maternity Department, Faculty of Nursing, Mental Health Nursing, Al-AlBayt University, Al-Mafraq, Jordan.

Professor/Community and Mental Health Department, Dean of Nursing, College of Nursing, Jordan University of Science and Technology, Irbid, Jordan.

出版信息

Nurs Forum. 2017 Oct;52(4):278-288. doi: 10.1111/nuf.12199. Epub 2017 Apr 13.

DOI:10.1111/nuf.12199
PMID:28407250
Abstract

AIMS

This study aimed to explore the incidence of work-family conflict and the association between work-family conflict and satisfaction level among Jordanian nurses.

METHODS

Self-administered questionnaires were used to collect data from a convenience sample of 333 Jordanian nurses using a descriptive, cross-sectional, correlational design.

RESULTS

The results revealed that nurses were exposed to both subtypes of work and family conflict, but they experienced the work-to-family conflict more than the family-to-work conflict. Both subtypes of work and family conflict were correlated negatively with age and positively with the number of children. Being female and absence of child care facilities at workplace had positive effects on the occurrence of work-to-family conflict. Finally, the negative and significant relationship between the work and family conflict and the job satisfaction level was supported.

CONCLUSIONS/IMPLICATIONS FOR PRACTICE: Those findings imply that nurse administrators and policy makers should establish different strategies to support the balance between the nurses' family life and nurses' work life such as child care and elder care services and other fringe benefits. Hospitals have to promote themselves as work environments that support job satisfaction to attract nurses, hence increasing patients' satisfaction and quality of nursing care.

摘要

目的

本研究旨在探讨约旦护士工作-家庭冲突的发生率以及工作-家庭冲突与满意度之间的关联。

方法

采用自填式问卷,运用描述性、横断面、相关性设计,从333名约旦护士的便利样本中收集数据。

结果

结果显示,护士面临工作和家庭冲突的两种亚型,但他们经历的工作对家庭的冲突多于家庭对工作的冲突。工作和家庭冲突的两种亚型均与年龄呈负相关,与子女数量呈正相关。女性身份以及工作场所缺乏儿童保育设施对工作对家庭冲突的发生有积极影响。最后,工作和家庭冲突与工作满意度之间的负向且显著的关系得到了证实。

结论/实践启示:这些发现表明,护士管理人员和政策制定者应制定不同策略来支持护士家庭生活和工作生活的平衡,如儿童保育和老年护理服务以及其他福利。医院必须将自身宣传为支持工作满意度的工作环境,以吸引护士,从而提高患者满意度和护理质量。

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