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医疗保健中的举报流程:从怀疑到行动。

Whistle-blowing process in healthcare: From suspicion to action.

机构信息

University of Turku, Finland; The Welfare District of Forssa, Finland.

University of Turku, Finland; Turku University Hospital, Finland.

出版信息

Nurs Ethics. 2019 Mar;26(2):526-540. doi: 10.1177/0969733017705005. Epub 2017 May 11.

DOI:10.1177/0969733017705005
PMID:28494645
Abstract

BACKGROUND

: Whistle-blowing is an ethical activity that tries to end wrongdoing. Wrongdoing in healthcare varies from inappropriate behaviour to illegal action. Whistle-blowing can have negative consequences for the whistle-blower, often in the form of bullying or retribution. Despite the wrongdoing and negative tone of whistle-blowing, there is limited literature exploring them in healthcare.

OBJECTIVE

: The aim was to describe possible wrongdoing in Finnish healthcare and to examine whistle-blowing processes described on the basis of the existing literature in healthcare as perceived by healthcare professionals.

RESEARCH DESIGN

: The study was a cross-sectional descriptive survey. The data were collected using the electronic questionnaire Whistle-blowing in Health Care and analysed statistically.

PARTICIPANTS AND RESEARCH CONTEXT

: A total of 397 Finnish healthcare professionals participated, 278 of whom had either suspected or observed wrongdoing in healthcare, which established the data for this article.

ETHICAL CONSIDERATIONS

: Ethical approval was obtained from the Ethics Committee of the University (20/2015). Permission to conduct the study was received according to the organisation's policies.

FINDINGS

: Wrongdoing occurs in healthcare, as 96% of the participants had suspected and 94% had observed wrongdoing. Regarding the frequency, wrongdoing was suspected (57%) and observed (52%) more than once a month. Organisation-related wrongdoing was the most common type of wrongdoing (suspected 70%, observed 66%). In total, two whistle-blowing processes were confirmed in healthcare: (1) from suspicion to consequences occurred to 27%, and (2) from observation to consequences occurred to 37% of the participants.

DISCUSSION AND CONCLUSION

: Wrongdoing occurs in healthcare quite frequently. Whistle-blowing processes were described based on the existing literature, but two separate processes were confirmed by the empirical data. More research is needed on wrongdoing and whistle-blowing on it in healthcare.

摘要

背景

举报是一种试图制止不当行为的道德行为。医疗保健中的不当行为从不当行为到违法行为不等。举报可能会对举报人造成负面影响,通常表现为欺凌或报复。尽管举报存在不当行为和负面基调,但在医疗保健领域,对其进行探讨的文献有限。

目的

描述芬兰医疗保健中可能存在的不当行为,并根据医疗保健领域现有文献,检查医疗保健专业人员所描述的举报流程。

研究设计

本研究是一项横断面描述性调查。使用电子问卷“医疗保健中的举报”收集数据,并进行统计分析。

参与者和研究背景

共有 397 名芬兰医疗保健专业人员参与了研究,其中 278 名曾怀疑或观察到医疗保健中的不当行为,这构成了本文的数据基础。

伦理考虑

大学伦理委员会(20/2015)批准了该研究。根据组织政策,已获得开展研究的许可。

结果

不当行为确实存在于医疗保健中,96%的参与者曾怀疑过不当行为,94%的参与者曾观察到过不当行为。就频率而言,不当行为被怀疑(57%)和观察(52%)的次数每月超过一次。与组织相关的不当行为是最常见的不当行为类型(怀疑 70%,观察 66%)。在医疗保健中总共确认了两个举报流程:(1)从怀疑到后果发生的流程占 27%,(2)从观察到后果发生的流程占 37%的参与者。

讨论与结论

不当行为在医疗保健中相当频繁地发生。根据现有文献描述了举报流程,但实证数据证实了两个单独的流程。需要对医疗保健中的不当行为和举报进行更多研究。

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