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情商与应对方式:针对老年护理护士的一项干预措施

Emotional intelligence and coping styles: An intervention in geriatric nurses.

作者信息

Sarabia-Cobo Carmen María, Suárez Soraya González, Menéndez Crispín Ernesto J, Sarabia Cobo A Belén, Pérez Victoria, de Lorena Pablo, Rodríguez Rodríguez Cristina, Sanlúcar Gross Laura

机构信息

Nursing School, University of Cantabria, Spain.

Centro Interdisdiplinar de Psicoterapia, Madrid, Spain.

出版信息

Appl Nurs Res. 2017 Jun;35:94-98. doi: 10.1016/j.apnr.2017.03.001. Epub 2017 Mar 2.

Abstract

UNLABELLED

Current research indicates a relationship between EI, stress, coping strategies, well-being and mental health. Emotional intelligence skills and knowledge, and coping strategies can be increased with training.

OBJECTIVE

The aims of this study were to use a controlled design to test the impact of theoretically based training on the different components of EI and coping styles in a sample of nurses working with older adults.

METHODS

A group of 92 professionals (RN and CAN) who attended a workshop on EI were included in the study. They completed a self-reported measure of EI and coping styles on three occasions: pre- and post-workshop and at one year follow-up. The EI workshop consisted of four 4-h sessions conducted over a four-week period. Each session was held at the one-week interval. This interval allowed participants to apply what was taught during the session to their daily life. The instruments to measure the EI and coping were the Trait Meta-Mood Scale and the CAE test.

RESULTS

There were significant differences between the pre- and post-workshop measures both at the end of the workshop and up to one year for both the Trait Meta-Mood Scale scores and the CAE test. There was a significant increase in the EI and coping styles after the workshop and one year thereafter.

CONCLUSION

The workshop was useful for developing EI in the professionals. The immediate impact of the emotional consciousness of individuals was particularly significant for all participants. The long-term impact was notable for the significant increase in EI and most coping styles.

摘要

未标注

当前研究表明情绪智力(EI)、压力、应对策略、幸福感和心理健康之间存在关联。情绪智力技能和知识以及应对策略可通过培训得到提升。

目的

本研究旨在采用对照设计,测试基于理论的培训对从事老年护理工作的护士样本中EI不同组成部分和应对方式的影响。

方法

92名参加EI研讨会的专业人员(注册护士和加拿大护理助理)纳入研究。他们在三个时间点完成了一份关于EI和应对方式的自我报告测量:研讨会前、研讨会后以及一年随访时。EI研讨会为期四周,由四个4小时的课程组成。每个课程间隔一周举行。这个间隔让参与者将课程中学到的内容应用到日常生活中。测量EI和应对方式的工具是特质元情绪量表和CAE测试。

结果

无论是在研讨会结束时还是长达一年的时间里,特质元情绪量表得分和CAE测试在研讨会前后的测量结果之间均存在显著差异。研讨会后及之后一年,EI和应对方式均有显著提高。

结论

该研讨会对专业人员发展EI很有用。个体情绪意识的即时影响对所有参与者尤为显著。EI和大多数应对方式的显著提高表明长期影响显著。

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