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医疗工作者的情商培训:系统评价与荟萃分析

Emotional intelligence training among the healthcare workforce: a systematic review and meta-analysis.

作者信息

Powell Chris, Brown Taylor, Yap Yang, Hallam Karen, Takac Marcel, Quinlivan Tara, Xenos Sophia, Karimi Leila

机构信息

Applied Health, School of Health and Biomedical Sciences, RMIT University, Melbourne, VIC, Australia.

出版信息

Front Psychol. 2024 Nov 20;15:1437035. doi: 10.3389/fpsyg.2024.1437035. eCollection 2024.

DOI:10.3389/fpsyg.2024.1437035
PMID:39635706
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC11614651/
Abstract

BACKGROUND

The healthcare sector is acknowledged as a complex and challenging field. Increasingly, research highlights the importance of healthcare workers' internal social and emotional skills in managing their well-being and enhancing their capacity to provide patient care and support to colleagues. Emotional Intelligence (EI) has been identified as a key factor in improving the health and performance of healthcare workers, leading to the implementation of numerous programs aimed at enhancing EI.

OBJECTIVE

This meta-analysis aims to evaluate the effectiveness of EI training interventions among healthcare workers, focusing on various intervention designs and their impact on EI improvement.

METHODS

The review encompassed 17 longitudinal studies, each implementing EI training interventions for healthcare workers aged 18 and over. The studies employed a variety of research designs.

RESULTS

All studies demonstrated an increase in EI following the intervention. However, methodological limitations within these studies might have led to an overestimation of the actual effects of the interventions.

CONCLUSION

While the reviewed studies indicate a positive trend in EI enhancement post-intervention, the potential overestimation of effects due to methodological flaws necessitates caution. The findings underline the need for future research to explore the optimal duration and delivery methods for EI training in healthcare settings.

SYSTEMATIC REVIEW REGISTRATION

The systematic review and meta-analysis have been pre-registered with PROSPERO [CRD42023393760]. Further details can be accessed at: https://www.crd.york.ac.uk/prospero/display_record.php?ID=CRD42023393760.

摘要

背景

医疗保健部门被认为是一个复杂且具有挑战性的领域。越来越多的研究强调了医护人员的内部社交和情感技能在管理自身幸福感以及提高其为患者提供护理和支持同事的能力方面的重要性。情商(EI)已被确定为改善医护人员健康和绩效的关键因素,这导致了众多旨在提高情商的项目的实施。

目的

本荟萃分析旨在评估医护人员中情商培训干预措施的有效性,重点关注各种干预设计及其对情商提升的影响。

方法

该综述涵盖了17项纵向研究,每项研究都对18岁及以上的医护人员实施了情商培训干预措施。这些研究采用了多种研究设计。

结果

所有研究均表明干预后情商有所提高。然而,这些研究中的方法学局限性可能导致对干预实际效果的高估。

结论

虽然所审查的研究表明干预后情商提升呈积极趋势,但由于方法学缺陷可能对效果的高估需要谨慎对待。研究结果强调了未来研究探索医疗保健环境中情商培训的最佳时长和实施方法的必要性。

系统评价注册

该系统评价和荟萃分析已在PROSPERO上预先注册[CRD42023393760]。可通过以下链接获取更多详细信息:https://www.crd.york.ac.uk/prospero/display_record.php?ID=CRD42023393760。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/2e89/11614651/a8ae3c81e96a/fpsyg-15-1437035-g005.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/2e89/11614651/27cfe4f2d357/fpsyg-15-1437035-g001.jpg
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Promoting resilience and lower stress in nurses and improving inpatient experience through emotional intelligence training in China: A randomized controlled trial.
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