Koskas Pierre, Wolfowicz B
1 Bretonneau Hospital (AP-HP), France.
2 NEOMA Business School, France.
Health Inf Manag. 2018 May;47(2):94-100. doi: 10.1177/1833358316684647. Epub 2017 Jan 16.
E-health initiatives on the Internet can be used to provide support to people with chronic diseases and to their caregivers. In 2014/2015, we created a free website called jesuisautonome.fr where older people, or their carers on their behalf, can assess their independence in daily living by filling out a simple questionnaire.
To evaluate the interest of the public in websites of this kind, by analysing home care plans obtained via the self-assessment questionnaire. We also describe patterns of use and visitor behaviour.
Over a period of 6 months, we analysed data from the website in terms of the basic characteristics of the user; the number of questionnaires completed; the main types of needs in terms of home support; and data from Google Analytics about the number of visitors, user behaviour and behaviour flow.
During the 6-month study period, 439 visitors to the site either viewed, part-completed or fully completed the questionnaire. A total of 190 users completed the questionnaire. Seventy-one per cent of the completed questionnaires were from family caregivers, and 29% were from senior citizens. The mean age of those receiving care was 78 ± 10.46 years. Their main needs were for domiciliary care (29.3%). Data from Google Analytics showed about 420 visits per month. Approximately 7.5% completed a questionnaire, approximately 5.3% downloaded a home care plan and there was a bounce rate of about 62%.
First results from this website tend to endorse its use as a means of making practical solutions available to caregivers and older people.
互联网上的电子健康倡议可用于为慢性病患者及其护理人员提供支持。2014/2015年,我们创建了一个名为jesuisautonome.fr的免费网站,老年人或其护理人员可以通过填写一份简单问卷来评估他们在日常生活中的自理能力。
通过分析通过自我评估问卷获得的家庭护理计划,评估公众对此类网站的兴趣。我们还描述了使用模式和访客行为。
在6个月的时间里,我们从用户的基本特征、完成的问卷数量、家庭支持方面的主要需求类型以及来自谷歌分析的访客数量、用户行为和行为流程等方面分析了网站数据。
在6个月的研究期间,该网站的439名访客浏览、部分完成或完全完成了问卷。共有190名用户完成了问卷。完成的问卷中有71%来自家庭护理人员,29%来自老年人。接受护理者的平均年龄为78±10.46岁。他们的主要需求是居家护理(29.3%)。谷歌分析的数据显示每月约有420次访问。约7.5%的人完成了问卷,约5.3%的人下载了家庭护理计划,跳出率约为62%。
该网站的初步结果倾向于支持将其用作向护理人员和老年人提供实际解决方案的一种手段。