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技术丰富环境下医院护士的工作活动:三角测量质量改进评估

Hospital Nurses' Work Activity in a Technology-Rich Environment: A Triangulated Quality Improvement Assessment.

作者信息

Higgins Linda W, Shovel Judith A, Bilderback Andrew L, Lorenz Holly L, Martin Susan C, Rogers Debra J, Minnier Tamra E

机构信息

Wolff Center at UPMC, Pittsburgh, Pennsylvania (Dr Higgins and Mss Shovel, Martin, Rogers, and Minnier and Mr Bilderback); and University of Pittsburgh Medical Center, Pittsburgh, Pennsylvania (Mss Lorenz and Minnier).

出版信息

J Nurs Care Qual. 2017 Jul/Sep;32(3):208-217. doi: 10.1097/NCQ.0000000000000237.

Abstract

The aim of this project was to describe hospital nurses' work activity through observations, nurses' perceptions of time spent on tasks, and electronic health record time stamps. Nurses' attitudes toward technology and patients' perceptions and satisfaction with nurses' time at the bedside were also examined. Activities most frequently observed included documenting in and reviewing the electronic health record. Nurses' perceptions of time differed significantly from observations, and most patients rated their satisfaction with nursing time as excellent or good.

摘要

该项目的目的是通过观察、护士对任务所花费时间的认知以及电子健康记录时间戳来描述医院护士的工作活动。同时还考察了护士对技术的态度以及患者对护士床边护理时间的认知和满意度。观察到的最频繁的活动包括在电子健康记录中记录和查阅记录。护士对时间的认知与观察结果有显著差异,大多数患者对护理时间的满意度评价为优秀或良好。

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