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吸引把关人、优化决策并减轻偏见:系统性多样性干预措施的设计规范

Engaging Gatekeepers, Optimizing Decision Making, and Mitigating Bias: Design Specifications for Systemic Diversity Interventions.

作者信息

Vinkenburg Claartje J

机构信息

VU University Amsterdam, Amsterdam, Netherlands.

出版信息

J Appl Behav Sci. 2017 Jun;53(2):212-234. doi: 10.1177/0021886317703292. Epub 2017 Apr 7.

Abstract

In this contribution to the Special Issue on Understanding Diversity Dynamics in Systems: Social Equality as an Organization Change Issue, I develop and describe design specifications for systemic diversity interventions in upward mobility career systems, aimed at optimizing decision making through mitigating bias by engaging gatekeepers. These interventions address the paradox of meritocracy that underlies the surprising lack of diversity at the top of the career pyramid in these systems. I ground the design specifications in the limited empirical evidence on "what works" in systemic interventions. Specifically, I describe examples from interventions in academic settings, including a bias literacy program, participatory modeling, and participant observation. The design specifications, paired with inspirational examples of successful interventions, should assist diversity officers and consultants in designing and implementing interventions to promote the advancement to and representation of nondominant group members at the top of the organizational hierarchy.

摘要

在这篇关于“理解系统中的多样性动态:社会平等作为组织变革问题”特刊的稿件中,我制定并描述了针对向上流动职业系统中的系统性多样性干预措施的设计规范,旨在通过让把关人参与进来以减轻偏见来优化决策。这些干预措施解决了精英管理的悖论,而这一悖论正是这些系统中职业金字塔顶端令人惊讶地缺乏多样性的根本原因。我依据关于系统性干预措施中“什么有效”的有限实证证据来制定设计规范。具体而言,我描述了学术环境中干预措施的实例,包括偏见素养项目、参与式建模和参与观察。这些设计规范,再加上成功干预措施的鼓舞人心的实例,应有助于多样性官员和顾问设计并实施干预措施,以促进非主导群体成员在组织层级顶端的晋升和代表性。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/9c76/5431360/3592859d9d29/10.1177_0021886317703292-fig1.jpg

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