Venugopal Usha, Kasubhai Moiz, Paruchuri Vikram
Department of Internal Medicine, Lincoln Medical Center, Bronx, New York, USA.
J Community Hosp Intern Med Perspect. 2017 Mar 31;7(1):2-7. doi: 10.1080/20009666.2016.1265288. eCollection 2017 Jan.
Community hospitals with limited resources struggle to engage physicians in Quality improvement initiatives. We introduced Quality Improvement (QI) curriculum for residents in response to ACGME requirements and surveyed the residents understanding of QI and their involvement in QI projects before and after the introduction of the curriculum. The current article describes our experiences with the process, the challenges and possible solutions to have a successful resident led QI initiative in a community hospital. A formal QI curriculum was introduced in the Department of Internal Medicine from September to October 2015 using the Model for Improvement from Institute for Health care Improvement (IHI). Learners were expected to read the online modules, discuss in small group sessions and later encouraged to draft their QI projects using the Charter form and PDSA form available on the HI website. Online surveys were conducted a week prior and 3 months after completion of the curriculum 80% (100/117) of residents completed the pre-curriculum survey and 52% (61/117) completed the survey post curriculum. 96.7% of residents report that physicians should lead QI projects and training rather than the hospital administrators. Residents had 20% increase in understanding and confidence in leading quality improvement projects post curriculum once initiated. Most Residents (72%) feel QI should be taught during residency. Active involvement of residents with interest was seen after the initiation of Open School Institute of health improvement (IHI) curriculum as compared to Institutional led QI's. The resident interventions, pitfalls with change processes with an example of PDSA cycle are discussed. A Dedicated QI curriculum is necessary to prepare the physicians deliver quality care in an increasing complex health care delivery system. The strength of the curriculum is the ease of understanding the material, easily available to all, and can be easily replicated in a Community Hospital program with limited resources. Participation in QI by residents may promote constructive competitiveness among related hospitals in public system to improve delivery of safe care. ACGME: Accreditation Council for Graduate Medical Education; IHI: Institute of Healthcare Improvement; PDSA: Plan-Do-Study-Act; PGY: QI: Quality improvement.
资源有限的社区医院在促使医生参与质量改进计划方面面临困难。为响应毕业后医学教育认证委员会(ACGME)的要求,我们为住院医师引入了质量改进(QI)课程,并在课程引入前后调查了住院医师对QI的理解以及他们参与QI项目的情况。本文描述了我们在这个过程中的经历、挑战以及在社区医院成功开展由住院医师主导的QI计划的可能解决方案。2015年9月至10月,内科引入了正式的QI课程,采用了医疗保健改进研究所(IHI)的改进模型。学员需要阅读在线模块,在小组会议中进行讨论,随后鼓励他们使用IHI网站上提供的章程表格和计划-实施-研究-改进(PDSA)表格来起草他们的QI项目。在课程结束前一周和结束后3个月进行了在线调查。80%(100/117)的住院医师完成了课程前的调查,52%(61/117)完成了课程后的调查。96.7%的住院医师报告称,质量改进项目及培训应由医生而非医院管理人员主导。课程开始后,住院医师在主导质量改进项目方面的理解和信心提高了20%。大多数住院医师(72%)认为应该在住院医师培训期间教授QI。与机构主导的QI相比,开放的健康改进研究所(IHI)课程启动后,有兴趣的住院医师积极参与其中。文中讨论了住院医师的干预措施、变革过程中的陷阱,并以PDSA循环为例进行说明。在日益复杂的医疗服务体系中,需要一门专门的QI课程来培养医生提供高质量的医疗服务。该课程的优势在于材料易于理解,所有人都能轻松获取,并且在资源有限的社区医院项目中可以轻松复制。住院医师参与QI可能会促进公共系统中相关医院之间的建设性竞争,以改善安全医疗服务的提供。ACGME:毕业后医学教育认证委员会;IHI:医疗保健改进研究所;PDSA:计划-实施-研究-改进;PGY:住院医师培训阶段;QI:质量改进