Alkawai Fatimah MohammedAli, Alowayyed Abdullah Saad
Ministry of Health, Family Medicine, Riyadh, Saudi Arabia.
Ministry of National Guard - Health Affairs, King Abdul-Aziz Medical City, Riyadh, Saudi Arabia.
J Community Hosp Intern Med Perspect. 2017 Jun 6;7(2):82-86. doi: 10.1080/20009666.2017.1324237. eCollection 2017 Mar.
: The aim of this study was to identify the significant difficulties in access to health care services experienced by patients with physical disabilities. : A cross-sectional study at King Abdul Aziz Medical City, Riyadh, Saudi Arabia on 235 persons with physical disability, from 1 January to 30 June 2014. : A total of 88% of the people with disability reported having the need for someone to accompany them. Over 52% were unsatisfied with parking, 49.8% with the waiting area, 51.3% with wheel-chair services, and nearly 45% were unsatisfied with toilet facilities for the physically disabled. Those who were wheel-chair bound had statistically significant lower mean score for satisfaction with services and facilities related to parking area, reception, and appointment, elevator, and physiotherapy.The majority were satisfied with the attitude of the clinical staff. : The majority of patients with physical disability require assistance and cannot move around independently in the healthcare facilities. Nearly half of these patients face several challenges in accessing health care services and are unsatisfied with the services received. Patients with physical disability who are wheel-chair bound have a lesser degree of satisfaction than those who are not wheel-chair bound.
本研究的目的是确定身体残疾患者在获得医疗服务方面遇到的重大困难。2014年1月1日至6月30日，在沙特阿拉伯利雅得的阿卜杜勒·阿齐兹国王医疗城对235名身体残疾者进行了一项横断面研究。共有88%的残疾人表示需要有人陪同。超过52%的人对停车场不满意，49.8%的人对候诊区不满意，51.3%的人对轮椅服务不满意，近45%的人对残疾人厕所设施不满意。使用轮椅的人在对与停车场、接待处、预约、电梯和理疗相关的服务和设施的满意度方面，平均得分在统计学上显著较低。大多数人对临床工作人员的态度感到满意。大多数身体残疾患者需要帮助，在医疗设施中无法独立行动。这些患者中近一半在获得医疗服务方面面临诸多挑战，并且对所接受的服务不满意。使用轮椅的身体残疾患者的满意度低于不使用轮椅的患者。
