Davidson Judy E, Graham Patricia, Montross-Thomas Lori, Norcross William, Zerbi Giovanna
University of California Health San Diego, San Diego, CA.
University of California Health San Diego, San Diego, CA.
Explore (NY). 2017 May-Jun;13(3):181-185. doi: 10.1016/j.explore.2017.02.005. Epub 2017 Apr 12.
Providing healthcare can be stressful. Gone unchecked, clinicians may experience decreased compassion, and increased burnout or secondary traumatic stress. Code Lavender is designed to increase acts of kindness after stressful workplace events occur.
OBJECTIVE/INTERVENTION: To test the feasibility of providing Code Lavender.
After stressful events in the workplace, staff will provide, receive, and recommend Code Lavender to others. The provision of Code Lavender will improve Professional Quality of Life Scale (ProQoL) scores, general job satisfaction, and feeling cared for in the workplace.
METHOD/SAMPLE: Pilot program testing and evaluation. Staff and physicians on four hospital units were informed of the Code Lavender kit availability, which includes words of comfort, chocolate, lavender essential oil, and employee health referral information. Feasibility data and ProQoL scores were collected at baseline and three months.
At baseline, 48% (n = 164) reported a stressful event at work in the last three months. Post-intervention, 51% reported experiencing a stressful workplace event, with 32% receiving a Code Lavender kit from their co-workers as a result (n = 83). Of those who received the Code Lavender intervention; 100% found it helpful, and 84% would recommend it to others. No significant changes were demonstrated before and after the intervention in ProQoL scores or job satisfaction, however the emotion of feeling cared-for improved.
Results warrant continuation and further dissemination of Code Lavender. Investigators have received requests to expand the program implying positive reception of the intervention. Additional interventions are needed to overcome workplace stressors. A more intense peer support program is being tested.
提供医疗保健工作可能会带来压力。如果不加以控制，临床医生可能会同情心下降，职业倦怠或继发性创伤压力增加。“薰衣草守则”旨在增加在工作场所发生压力事件后的善举。
目的/干预措施：测试实施“薰衣草守则”的可行性。
在工作场所发生压力事件后，员工会向他人提供、接受并推荐“薰衣草守则”。实施“薰衣草守则”将提高职业生活质量量表（ProQoL）得分、总体工作满意度以及在工作场所被关心的感受。
方法/样本：试点项目测试与评估。四个医院科室的工作人员和医生被告知有“薰衣草守则”工具包可供使用，其中包括安慰话语、巧克力、薰衣草精油和员工健康转诊信息。在基线和三个月时收集可行性数据和ProQoL得分。
在基线时，48%（n = 164）报告在过去三个月工作中经历过压力事件。干预后，51%报告经历过工作场所压力事件，其中32%因此从同事那里收到了“薰衣草守则”工具包（n = 83）。在那些接受“薰衣草守则”干预的人中，100%认为它有帮助，84%会向他人推荐。干预前后ProQoL得分或工作满意度没有显著变化，然而被关心的感受有所改善。
结果表明有必要继续并进一步推广“薰衣草守则”。研究人员收到了扩大该项目的请求，这意味着该干预措施受到了积极的接受。需要额外的干预措施来克服工作场所的压力源。正在测试一个更强化的同伴支持项目。
