Vivolo John
Sci Prog. 2016 Dec 1;99(4):399-412. doi: 10.3184/003685016X14773090197742.
Resistance to change is an easy thing for human beings to understand. It is at the heart of our desire to find comfort with the familiar such as family, friends and our homes. We create homes that are designed a certain way and usually are slow to change. We make friends for years and keep those memories etched in stone, even though time and age create a romanticised version of the past. Change scares us so much that we reflect on our past, the old days, with such reverence that we paint over the ugly parts. However, we still talk about how change is good. Consider our institutionalised method of learning that has existed for centuries and involved people sitting learning from another person in a physical space. Then, suddenly in the last 20 years, there is a complete change and almost every major institution in the United States and many around the world decided to offer a new method of learning. Enter online learning. It becomes a sudden disruption to a traditional system. It is not surprising that there has been resistance from faculty, students and administrators. Even in the face of evidence that online learning works as effectively as traditional onsite learning, still people resist. Oddly enough, the resistance can come from those who base their careers on facts and research, but continue to ignore the evidence. Even performance results get ignored. While this article will address the source of resistance to online learning, it will focus primarily on how to combat this resistance within an organisation or institution.
抗拒改变是人类很容易理解的事情。它源于我们渴望从诸如家人、朋友和我们的家这类熟悉的事物中找到慰藉。我们建造的家有着特定的设计方式,而且通常变化缓慢。我们结交多年的朋友,并将那些记忆铭刻于心,即便时间和岁月让过去变得理想化。改变让我们如此恐惧,以至于我们怀着崇敬之情回顾过去、往昔岁月,还粉饰掉了其中不堪的部分。然而,我们仍在谈论改变是有益的。想想我们制度化的学习方式,它已经存在了几个世纪,人们坐在实体空间里向另一个人学习。然后,在过去的20年里,突然发生了彻底的改变,美国几乎每一所主要院校以及世界上许多其他院校都决定提供一种新的学习方式。在线学习应运而生。它对传统体系造成了突然的冲击。毫不奇怪,教师、学生和管理人员都产生了抗拒。即使面对在线学习与传统面授学习效果一样好的证据,人们仍然抗拒。奇怪的是,抗拒可能来自那些以事实和研究为职业基础的人,但他们却继续无视这些证据。甚至绩效结果也被忽视了。虽然本文将探讨抗拒在线学习的根源,但它将主要关注如何在一个组织或机构内部应对这种抗拒。