Department of Nursing, St. Paul's Hospital Millennium Medical College, P.O Box 1271, Addis Ababa, Ethiopia.
Department of Public Health, St. Paul's Hospital Millennium Medical College, P.O Box 1271, Addis Ababa, Ethiopia.
BMC Pregnancy Childbirth. 2017 Jul 28;17(1):253. doi: 10.1186/s12884-017-1428-z.
Satisfaction during intrapartum care is the most influential attribute on maternal health service return behaviors and utilization. Measuring satisfaction of women with intrapartum care helps to address the problems and improves the quality of delivery services. The aim of this study is to assess women's level of satisfaction during intrapartum care.
A hospital based, analytic, cross sectional study was conducted at St. Paul's Hospital Millennium Medical College (SPHMMC), Addis Ababa Ethiopia, from May to June 2015. Data collectors administered a structured and pretested questionnaire to collect data and then analyzed it using SPSS version 20.0 software. Binary logistic regression was used to identify factors associated with women's intrapartum care satisfaction.
A total of 394 women of mean age 25.98 years with a standard deviation of ±4.72were included in the study. Only 19% of the women were satisfied with the intrapartum care they received. The variables which were significantly associated with satisfaction of intrapartum care were; opportunity to talk Adjusted Odds Ratio (AOR) (95% CI) 2.44 (1.12, 5.29); Pain Management AOR (95% CI) 3.37 (1.83, 6.21); Short Length of Time Taken for Admission After Seen by Health Professionals AOR (95% CI)0 .97 (0.93, 0.99), and Short Length of Stay in the Hospital AOR (95% CI) 0.91 (0.87, 0.96).
The women's overall satisfaction with intrapartum care was low. Multiple factors influence their satisfaction. Health professionals, policy makers and health administrators should give emphasis to factors that contribute to low satisfaction of women with intrapartum care. They should also strengthen their efforts to deliver quality and easily accessible maternal health service to improve women's overall satisfaction with the maternal health service.
分娩过程中的满意度是影响产妇卫生服务回返行为和利用的最具影响力的因素。衡量妇女对分娩过程护理的满意度有助于解决问题并提高分娩服务质量。本研究旨在评估妇女在分娩过程中的满意度水平。
这是一项在埃塞俄比亚亚的斯亚贝巴的圣保罗医院千年医学学院（SPHMMC）进行的基于医院的分析性横断面研究。研究时间为 2015 年 5 月至 6 月。数据收集员使用结构化和预测试问卷收集数据，然后使用 SPSS 版本 20.0 软件进行分析。采用二元逻辑回归确定与妇女分娩过程护理满意度相关的因素。
共有 394 名平均年龄为 25.98 岁、标准差为±4.72 的妇女参加了这项研究。只有 19%的妇女对所接受的分娩护理感到满意。与分娩护理满意度显著相关的变量有：交谈机会调整后的优势比（AOR）（95%CI）为 2.44（1.12，5.29）；疼痛管理 AOR（95%CI）为 3.37（1.83，6.21）；卫生专业人员就诊后入院时间短 AOR（95%CI）为 0.97（0.93，0.99），以及住院时间短 AOR（95%CI）为 0.91（0.87，0.96）。
妇女对分娩过程护理的总体满意度较低。有多个因素影响其满意度。卫生专业人员、政策制定者和卫生行政管理人员应重视影响妇女对分娩过程护理满意度的因素。他们还应加强努力，提供优质和方便获得的孕产妇保健服务，以提高妇女对孕产妇保健服务的整体满意度。
