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建立医患融洽关系、信任和治疗关系。

Developing patient rapport, trust and therapeutic relationships.

作者信息

Price Bob

机构信息

Surrey.

出版信息

Nurs Stand. 2017 Aug 9;31(50):52-63. doi: 10.7748/ns.2017.e10909.

DOI:10.7748/ns.2017.e10909
PMID:28792344
Abstract

Rapport is established at the first meeting between the patient and nurse, and is developed throughout the therapeutic relationship. However, challenges can arise during this process. Initially, nurses can establish trust with the patient through the questions they ask, however, as care progresses, the nurse will be required to demonstrate a commitment to maintaining the patient's psychological well-being. When the therapeutic relationship ends, the nurse should assist the patient to assess progress and plan the next stage of recovery. This article provides three reflective exercises using case study examples to demonstrate how rapport is developed and sustained. Evidence is provided to identify why challenges arise in the therapeutic relationship and how the nurse can ensure they provide care that the patient regards as genuine.

摘要

医患之间的融洽关系在患者与护士的首次会面时建立,并在整个治疗关系中不断发展。然而,在此过程中可能会出现挑战。最初,护士可以通过他们提出的问题与患者建立信任,然而,随着护理工作的推进,护士需要表现出致力于维护患者心理健康的态度。当治疗关系结束时,护士应协助患者评估进展情况并规划下一阶段的康复计划。本文提供了三个反思练习,并使用案例研究示例来说明融洽关系是如何建立和维持的。文中还提供了证据,以确定治疗关系中为何会出现挑战,以及护士如何确保他们提供的护理是患者认为真诚的护理。

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