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传达坏消息:护理文献的综合综述

Communicating bad news: an integrative review of the nursing literature.

作者信息

Fontes Cassiana Mendes Bertoncello, Menezes Daniele Vieira de, Borgato Maria Helena, Luiz Marcos Roberto

机构信息

Universidade Estadual Paulista Júlio de Mesquita Filho, Faculty of Medicine of Botucatu, Department of Nursing. Botucatu, São Paulo, Brazil.

Hospital de Câncer de Barretos, Pio XII Foundation. Barretos, São Paulo, Brazil.

出版信息

Rev Bras Enferm. 2017 Sep-Oct;70(5):1089-1095. doi: 10.1590/0034-7167-2016-0143.

DOI:10.1590/0034-7167-2016-0143
PMID:28977239
Abstract

OBJECTIVES

: describe how the process of breaking bad news is established and identify how nurses approach the task of giving bad news.

METHOD

: integrative review of the literature for articles in Portuguese and English published between 1993-2014, in the databases: Bireme, PubMed, Scopus, Web of Science, CINAHL and Embase. Nine articles were included using the selection flow chart. A digital form was completed for each article according to the Consolidated Criteria for Reporting Qualitative Research checklist and the level of scientific evidence was determined.

RESULTS

: Of the 99 articles in identified, nine were included after applying the selection flowchart.

DISCUSSION

: breaking bad news is frequent in the area of oncology and palliative care, with a strong cultural influence on the autonomy of nurses in this process.

CONCLUSION

: the approach and skills of the nurse during this task influences the patient's reaction to the message. The theme is scarce in the literature and merits further investigation.

OBJETIVOS

: Descrever como se estabelece o processo de comunicação de más notícias e identificar como o enfermeiro pratica a comunicação de más notícias.

MÉTODO:: Revisão integrativa da literatura com artigos em português e inglês referente ao período 1993-2014 nas bases de dados Bireme, PubMed, Scopus, Web of Science, CINAHL e Embase. Elegeram-se nove artigos pelo fluxograma de seleção. Para cada artigo foi preenchida uma ficha eletrônica, elaborado um checklist do Consolidated Criteria for Reporting Qualitative Research e verificado o nível de evidência científica.

RESULTADOS

: Foram identificados 99 artigos e incluídos nove pelo fluxograma de seleção.

DISCUSSÃO:: Transmitir más notícias é frequente nas áreas de oncologia e cuidados paliativos, com forte influência cultural na autonomia do enfermeiro nesse processo.

CONCLUSÃO:: O modo e a habilidade do enfermeiro durante a ação influenciarão a reação do paciente acerca da mensagem. O tema é escasso na literatura, necessitando ser explorado.

摘要

目的:描述告知坏消息的过程是如何确立的,并确定护士如何开展告知坏消息的任务。

方法:对1993年至2014年间在Bireme、PubMed、Scopus、Web of Science、CINAHL和Embase数据库中发表的葡萄牙语和英语文章进行文献综合回顾。使用选择流程图纳入了9篇文章。根据定性研究报告统一标准清单为每篇文章填写一份数字表格,并确定科学证据水平。

结果:在识别出的99篇文章中,应用选择流程图后纳入了9篇。

讨论:在肿瘤学和姑息治疗领域,告知坏消息的情况很常见,在这个过程中文化对护士的自主性有很大影响。

结论:护士在这项任务中的方法和技能会影响患者对信息的反应。该主题在文献中较少见,值得进一步研究。

目标:描述传达坏消息的过程是如何确立的,并确定护士如何进行坏消息的传达。

方法:对1993年至2014年期间在Bireme、PubMed、Scopus、Web of Science、CINAHL和Embase数据库中发表的葡萄牙语和英语文章进行文献综合回顾。通过选择流程图选出9篇文章。为每篇文章填写一份电子表格,制定定性研究报告统一标准清单,并核实科学证据水平。

结果:共识别出99篇文章,通过选择流程图纳入9篇。

讨论:在肿瘤学和姑息治疗领域传达坏消息很常见,在这个过程中文化对护士的自主性有很大影响。

结论:护士在行动过程中的方式和能力会影响患者对信息的反应。该主题在文献中很少见,需要进行探讨。

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