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护士视角下重症监护病房的患者安全文化:一项横断面研究。

Patient Safety Culture in Intensive Care Units from the Perspective of Nurses: A Cross-Sectional Study.

作者信息

Farzi Sedigheh, Moladoost Azam, Bahrami Masoud, Farzi Saba, Etminani Reza

机构信息

PhD Candidate of Nursing, Student Research Centre, Faculty of Nursing and Midwifery, Isfahan University of Medical Sciences, Isfahan, Iran.

MSc of Nursing, Isfahan University of Medical Sciences, Isfahan, Iran.

出版信息

Iran J Nurs Midwifery Res. 2017 Sep-Oct;22(5):372-376. doi: 10.4103/ijnmr.IJNMR_150_16.

Abstract

BACKGROUND

One of the goals of nursing is providing safe care, prevention of injury, and health promotion of patients. Patient safety in intensive care units is threatened for various reasons. This study aimed to survey patient safety culture from the perspective of nurses in intensive care units.

MATERIALS AND METHODS

This cross-sectional study was conducted in 2016. Sampling was done using the convenience method. The sample consisted of 367 nurses working in intensive care units of teaching hospitals affiliated to Isfahan University of Medical Sciences. Data collection was performed using a two-part questionnaire that included demographic and hospital survey on Patient Safety Culture (HSOPSC) questionnaire. Data analysis was done using descriptive statistics (mean and standard deviation).

RESULTS

Among the 12 dimensions of safety culture, the nurses assigned the highest score to "team work within units" (97.3%) and "Organizational learning-continuous improvement" (84%). They assigned the least score to "handoffs and transitions"(21.1%), "non-punitive response to errors" (24.7%), "Staffing" (35.6%), "Communication openness" (47.5%), and "Teamwork across units" (49.4%).

CONCLUSIONS

The patient safety culture dimensions have low levels that require adequate attention and essential measures of health care centers including facilitating teamwork, providing adequate staff, and developing a checklist of handoffs and transitions. Furthermore, to increase reporting error and to promote a patient safety culture in intensive care units, some strategies should be adopted including a system-based approach to deal with the error.

摘要

背景

护理的目标之一是为患者提供安全护理、预防伤害并促进健康。重症监护病房的患者安全因各种原因受到威胁。本研究旨在从重症监护病房护士的角度调查患者安全文化。

材料与方法

本横断面研究于2016年进行。采用便利抽样法。样本包括367名在伊斯法罕医科大学附属教学医院重症监护病房工作的护士。使用两部分问卷进行数据收集,该问卷包括人口统计学和医院患者安全文化调查(HSOPSC)问卷。数据分析采用描述性统计(均值和标准差)。

结果

在安全文化的12个维度中,护士对“科室内部团队合作”(97.3%)和“组织学习 - 持续改进”(84%)的评分最高。他们对“交接班与转接”(21.1%)、“对差错的无惩罚性反应”(24.7%)、“人员配备”(35.6%)、“沟通开放性”(47.5%)和“跨科室团队合作”(49.4%)的评分最低。

结论

患者安全文化维度水平较低,需要医疗保健中心给予充分关注并采取必要措施,包括促进团队合作、提供充足人员以及制定交接班与转接清单。此外,为了增加差错报告并促进重症监护病房的患者安全文化,应采取一些策略,包括基于系统的差错处理方法。

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本文引用的文献

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