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新西兰卫生专业教育中的质量改进与患者安全教学状况。

The state of quality improvement and patient safety teaching in health professional education in New Zealand.

作者信息

Robb Gillian, Stolarek Iwona, Wells Susan, Bohm Gillian

机构信息

Senior Advisor, Health Quality & Safety Commission, Wellington.

Medical Director, Quality Improvement, Health Quality & Safety Commission, Wellington.

出版信息

N Z Med J. 2017 Oct 27;130(1464):13-24.

Abstract

AIM

To investigate how quality and patient safety domains are being taught in the pre-registration curricula of health profession education programmes in New Zealand.

METHODS

All tertiary institutions providing training for medicine, nursing, midwifery, dentistry, pharmacy, physiotherapy, dietetics and 11 other allied health professions in New Zealand were contacted and a person with relevant curriculum knowledge was invited to participate. Interviews were conducted using a semi-structured interview guide to explore nine quality and safety domains; improvement science, patient safety, quality and safety culture, evidence-based practice, patient-centred care, teamwork and communication, leadership for change, systems thinking and use of information technology (IT). Transcribed data were extracted and categorised by discipline and domain. Two researchers independently identified and categorised themes within each domain, using a general inductive approach.

RESULTS

Forty-nine institutions were contacted and 43 (88%) people were interviewed. The inclusion and extent of quality and safety teaching was variable. Evidence-based practice, patient-centred care and teamwork and communication were the strongest domains and well embedded in programmes, while leadership, systems thinking and the role of IT were less explicitly included. Except for two institutions, improvement science was absent from pre-registration curricula. Patient safety teaching was focused mainly around incident reporting, and to a lesser extent learning from adverse events. Although a 'no blame' culture was articulated as important, the theme of individual accountability was still apparent. While participants agreed that all domains were important, the main barriers to incorporating improvement science and patient safety concepts into existing programmes included an 'already stretched curriculum' and having faculty with limited expertise in these areas.

CONCLUSIONS

Although the building blocks for improving the quality and safety of healthcare are present, this national study of multiple health professional pre-registration education programmes has identified teaching gaps in patient safety and improvement science methods and tools. Failure to address these gaps will compromise the ability of new graduates to successfully implement and sustain improvements.

摘要

目的

探讨新西兰卫生专业教育项目预注册课程中质量和患者安全领域的教学情况。

方法

联系了新西兰所有为医学、护理、助产、牙科、药学、物理治疗、饮食学及其他11种相关卫生专业提供培训的高等院校,并邀请了具有相关课程知识的人员参与。使用半结构化访谈指南进行访谈,以探讨九个质量和安全领域;改进科学、患者安全、质量和安全文化、循证实践、以患者为中心的护理、团队合作与沟通、变革领导力、系统思维以及信息技术(IT)的应用。对转录的数据按学科和领域进行提取和分类。两名研究人员采用一般归纳法,在每个领域内独立识别并分类主题。

结果

共联系了49所院校,采访了43人(88%)。质量和安全教学的纳入情况及程度各不相同。循证实践、以患者为中心的护理以及团队合作与沟通是最强的领域,且在课程中得到了很好的体现,而领导力、系统思维和IT的作用则较少被明确纳入。除了两所院校外,预注册课程中没有改进科学的相关内容。患者安全教学主要集中在事件报告上,从不良事件中学习的程度较小。尽管明确表示“无责备”文化很重要,但个人问责制的主题仍然明显。虽然参与者一致认为所有领域都很重要,但将改进科学和患者安全概念纳入现有课程的主要障碍包括“课程已经很紧张”以及这些领域的教师专业知识有限。

结论

尽管存在改善医疗质量和安全的基础要素,但这项针对多个卫生专业预注册教育项目的全国性研究发现,在患者安全以及改进科学方法和工具方面存在教学差距。未能解决这些差距将损害新毕业生成功实施和维持改进的能力。

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