人为因素：在动态临床环境中优化创伤团队表现

The Human Factor: Optimizing Trauma Team Performance in Dynamic Clinical Environments.

作者信息

Hicks Christopher, Petrosoniak Andrew

机构信息

Department of Emergency Medicine, St. Michael's Hospital, University of Toronto, Li Ka Shing Knowledge Institute, International Centre for Surgical Safety, Keenan Research Centre, 30 Bond Street, 1st, Floor Bond Wing, Room 1008, Toronto M5B 1W8, Canada.

Department of Emergency Medicine, St. Michael's Hospital, University of Toronto, 30 Bond Street, 1st Floor Bond Wing, Room 1008, Toronto M5B 1W8, Canada.

出版信息

Emerg Med Clin North Am. 2018 Feb;36(1):1-17. doi: 10.1016/j.emc.2017.08.003.

DOI:10.1016/j.emc.2017.08.003

PMID:29132571

Abstract

Resilience is built, not born, and there is no single strategy that reliably manufactures resilient performance in all circumstances. Optimizing team performance in dynamic environments involves the complex interplay of strategies that target individual preparation, team interaction, environmental optimization, and systems-level resilience engineering. To accomplish this, health care can draw influence from human factors research to inform tangible, practical, and measurable improvements in performance and outcomes, modified to suit local and domain-specific needs.

摘要

适应力是后天培养的，而非天生的，不存在一种能在所有情况下都可靠地造就适应力表现的单一策略。在动态环境中优化团队绩效涉及多种策略的复杂相互作用，这些策略针对个人准备、团队互动、环境优化和系统层面的适应力工程。要做到这一点，医疗保健领域可以借鉴人因研究的成果，以实现绩效和成果方面切实、可行且可衡量的改进，并根据当地和特定领域的需求进行调整。