Shindelar Amelia K
J Environ Health. 2017 Mar;79(7):22-7.
Bed bugs continue to affect society and place a burden on public health systems. Experiences of the Let’s Beat the Bug! campaign are presented to help information networks prepare personnel to effectively address questions about this pest. Following recommendations from the Minnesota state bed bug working group, an information line was established and the Web site (www.bedbugs.umn.edu) was revised. Data from both services were analyzed by geographic region and type of information requested. InformationLine primarily assisted people who had issues dealing with failed treatments and landlord reluctance to take effective measures against this pest. Web site visits indicated a preference for learning do-it-yourself control methods. There were commonalities in the information sought from both services. People were often looking for reassurance, in addition to information about basic prevention and control of bed bugs. We present here priority topics that public health personnel should be prepared to answer if they receive inquiries about bed bugs.
臭虫继续影响社会，并给公共卫生系统带来负担。本文介绍了“让我们战胜臭虫！”运动的经验，以帮助信息网络培训人员，使其能够有效解答有关这种害虫的问题。根据明尼苏达州臭虫工作组的建议，设立了一条信息热线，并对网站（www.bedbugs.umn.edu）进行了修订。对这两项服务的数据按地理区域和所请求信息的类型进行了分析。信息热线主要帮助那些在处理治疗失败以及房东不愿对这种害虫采取有效措施方面存在问题的人。网站访问显示人们更倾向于学习自行控制的方法。这两项服务所寻求的信息存在共性。人们除了寻求有关臭虫基本预防和控制的信息外，还常常寻求安心的保证。我们在此列出了公共卫生人员在收到有关臭虫的咨询时应准备好回答的优先主题。
