Fleury Marie-Josée, Grenier Guy, Bamvita Jean-Marie
Department of Psychiatry, McGill University, Montreal, QC, Canada.
The Douglas Hospital Research Centre, Douglas Mental Health University Institute, Montreal, QC, Canada.
SAGE Open Med. 2017 Dec 12;5:2050312117745222. doi: 10.1177/2050312117745222. eCollection 2017.
The aim of this study was to determine the respective contribution of professional characteristics, team attributes, team processes, and team emergent states on the job satisfaction of 315 mental health professionals from Quebec (Canada).
Job satisfaction was measured with the Job Satisfaction Survey. Independent variables were organized into four categories according to a conceptual framework inspired from the Input-Mediator-Outcomes-Input Model. The contribution of each category of variables was assessed using hierarchical regression analysis.
Variations in job satisfaction were mostly explained by team processes, with minimal contribution from the other three categories. Among the six variables significantly associated with job satisfaction in the final model, four were team processes: stronger team support, less team conflict, deeper involvement in the decision-making process, and more team collaboration. Job satisfaction was also associated with nursing and, marginally, male gender (professional characteristics) as well as with a stronger affective commitment toward the team (team emergent states).
Results confirm the importance for health managers of offering adequate support to mental health professionals, and creating an environment favorable to collaboration and decision-sharing, and likely to reduce conflicts between team members.
本研究旨在确定专业特征、团队属性、团队流程和团队涌现状态对来自加拿大魁北克的315名心理健康专业人员工作满意度的各自贡献。
使用工作满意度调查来衡量工作满意度。根据受输入-中介-结果-输入模型启发的概念框架，将自变量分为四类。使用层次回归分析评估每类变量的贡献。
工作满意度的差异主要由团队流程解释，其他三类的贡献最小。在最终模型中与工作满意度显著相关的六个变量中，有四个是团队流程：更强的团队支持、更少的团队冲突、更深程度地参与决策过程以及更多的团队协作。工作满意度还与护理专业以及男性性别（专业特征）以及对团队更强的情感承诺（团队涌现状态）相关。
结果证实了健康管理者为心理健康专业人员提供充分支持、营造有利于协作和决策共享且可能减少团队成员之间冲突的环境的重要性。
