Kushniruk Andre, Senathirajah Yalini, Borycki Elizabeth
School of Health Information Science, University of Victoria, Canada.
State University of New York, Brooklyn, USA.
Stud Health Technol Inform. 2017;245:1066-1069.
Persistent problems with healthcare IT that is unusable and unsafe have been reported worldwide. In this paper we present our vision for deploying usability engineering in healthcare in a more substantive way in order to improve the current situation. The argument will be made that stronger and more substantial efforts need to be made to bring multiple usability engineering methods to bear on points in both system design and deployment (and not just as a one-time effort restricted to software product development). In addition, improved processes for ensuring the usability of commercial vendor-based systems being implemented in healthcare organizations need to be addressed. A discussion will also be provided on challenges and barriers that will need to be overcome to ensure that the heatlhcare IT that is released is both usable and safe.
全球范围内都有关于医疗信息技术存在无法使用和不安全等持续性问题的报道。在本文中，我们提出了以更实质性的方式在医疗保健领域部署可用性工程的愿景，以改善当前状况。我们将论证，需要做出更有力、更实质性的努力，使多种可用性工程方法应用于系统设计和部署的各个环节（而不仅仅是作为一次性努力局限于软件产品开发）。此外，还需要解决改进流程以确保医疗组织中正在实施的基于商业供应商的系统的可用性问题。还将讨论为确保发布的医疗信息技术既可用又安全而需要克服的挑战和障碍。
