a Section of Health Care Research and Rehabilitation Research, Medical Center--University of Freiburg, Faculty of Medicine , University of Freiburg.
b Institute for Rehabilitation Medicine , Martin-Luther-University Halle-Wittenberg.
Health Commun. 2019 May;34(6):680-688. doi: 10.1080/10410236.2018.1431760. Epub 2018 Feb 1.
Our aim was to develop and evaluate a two-module training program (KOKOS-Rheuma) specifically designed to enhance the ability of persons with rheumatic and musculoskeletal diseases to communicate in various everyday situations.
KOKOS-Rheuma deals with communication at work (particularly superiors), with physicians, acquaintances, strangers and staff members of authorities and institutions and focuses on communication skills such as "saying no" and "giving and receiving feedback." Members of the German League against Rheumatism (GLR) were trained to deliver the program to self-help groups over two sessions or in a full-day session. The participants, trainers and observers completed a short evaluation form after each module or at the end of the full-day session.
The evaluation was based on 232 participant, 51 trainer, and 8 observer evaluation forms.
The participants rated all aspects of the training as good. The training was rated higher in the single session format. The great majority would recommend the course to other people.
After the revision of the training manual, KOKOS-Rheuma can be recommended for inclusion in the training schedule of the GLR. We recommend that future trainers receive more extensive preparation for delivering the course that highlights the preparation time required.
我们旨在开发并评估 KOKOS-Rheuma 这一专门设计的两模块培训项目，旨在提高风湿和肌肉骨骼疾病患者在各种日常情况下的沟通能力。
KOKOS-Rheuma 涉及工作（尤其是上级）、与医生、熟人、陌生人以及当局和机构工作人员的沟通，重点关注沟通技巧，如“说不”和“给予和接受反馈”。德国抗风湿联盟 (GLR) 的成员接受培训，通过两个课程或全天课程向自助小组提供该项目。每个模块或全天课程结束后，参与者、培训师和观察员都会填写简短的评估表。
评估基于 232 名参与者、51 名培训师和 8 名观察员的评估表。
参与者对培训的各个方面均评价良好。在单次课程格式中，培训评价更高。绝大多数人会向其他人推荐该课程。
在培训手册修订后，KOKOS-Rheuma 可被推荐纳入 GLR 的培训计划。我们建议未来的培训师接受更广泛的课程交付准备，突出所需的准备时间。
