Kable Ashley, Kelly Brian, Adams Jon
School of Nursing and Midwifery, Faculty of Health, University of Newcastle, Callaghan, New South Wales, Australia.
School of Medicine and Public Health, Priority Research Centre for Brain and Mental Health, University of Newcastle, Hunter Medical Research Institute, Newcastle, New South Wales, Australia.
Nurs Health Sci. 2018 Jun;20(2):238-246. doi: 10.1111/nhs.12409. Epub 2018 Feb 5.
Adverse events in health care significantly impact health professionals who become the second victims of medical error. The aim of the present study was to understand the effects of adverse events in health care on nurses in acute health-care settings in an Australian context. In this qualitative, descriptive study, we used purposeful sampling and recruited 10 acute care nurses. Interviews were conducted from 2011 to 2012 and were recorded, transcribed, and returned to participants to verify their accuracy. Data were categorized and analyzed to determine four emergent themes and subthemes. The four themes were: rescuing patients, effects on nurses, professional responsibility, and needs of nurses. Our analysis indicated that nurses need organizational responses to adverse events, including the provision of information and collegial support after adverse events occur. This will minimize the psychological trauma associated with these events for second victims and support effective communication and collegial working relationships.
医疗保健中的不良事件对成为医疗差错第二受害者的医护人员产生重大影响。本研究的目的是在澳大利亚的背景下,了解医疗保健中的不良事件对急症医疗环境中护士的影响。在这项定性描述性研究中,我们采用了目的抽样法,招募了10名急症护理护士。访谈于2011年至2012年进行,进行了录音、转录,并返回给参与者以核实其准确性。对数据进行分类和分析,以确定四个新出现的主题和子主题。这四个主题是:抢救患者、对护士的影响、职业责任和护士的需求。我们的分析表明,护士需要组织对不良事件做出反应,包括在不良事件发生后提供信息和同事支持。这将最大限度地减少与这些事件相关的对第二受害者的心理创伤,并支持有效的沟通和同事间的工作关系。