Finnish Institute of Occupational Health, Helsinki, Finland.
Cognitive Science, Department of Digital Humanities, University of Helsinki, Helsinki, Finland.
Sci Rep. 2018 Feb 16;8(1):3138. doi: 10.1038/s41598-018-21518-3.
Collaboration is a complex phenomenon, where intersubjective dynamics can greatly affect the productive outcome. Evaluation of collaboration is thus of great interest, and can potentially help achieve better outcomes and performance. However, quantitative measurement of collaboration is difficult, because much of the interaction occurs in the intersubjective space between collaborators. Manual observation and/or self-reports are subjective, laborious, and have a poor temporal resolution. The problem is compounded in natural settings where task-activity and response-compliance cannot be controlled. Physiological signals provide an objective mean to quantify intersubjective rapport (as synchrony), but require novel methods to support broad deployment outside the lab. We studied 28 student dyads during a self-directed classroom pair-programming exercise. Sympathetic and parasympathetic nervous system activation was measured during task performance using electrodermal activity and electrocardiography. Results suggest that (a) we can isolate cognitive processes (mental workload) from confounding environmental effects, and (b) electrodermal signals show role-specific but correlated affective response profiles. We demonstrate the potential for social physiological compliance to quantify pair-work in natural settings, with no experimental manipulation of participants required. Our objective approach has a high temporal resolution, is scalable, non-intrusive, and robust.
协作是一种复杂的现象,其中主体间的动态会极大地影响生产结果。因此,协作的评估具有很大的意义,并且可能有助于实现更好的结果和绩效。然而,协作的定量测量是困难的,因为大部分交互都发生在协作参与者之间的主体间空间中。手动观察和/或自我报告是主观的、费力的,并且时间分辨率较差。在自然环境中,任务活动和响应合规性无法控制,问题更加复杂。生理信号提供了一种客观的方法来量化主体间的融洽关系(即同步性),但需要新的方法来支持在实验室之外广泛部署。我们在一个自我指导的课堂结对编程练习中研究了 28 对学生。在任务执行过程中,使用皮肤电活动和心电图测量交感和副交感神经系统的激活。结果表明:(a)我们可以将认知过程(心理工作量)与混杂的环境影响隔离开来,以及(b)皮肤电信号显示出角色特异性但相关的情感反应特征。我们展示了社交生理合规性在自然环境中量化结对工作的潜力,而无需对参与者进行任何实验操作。我们的客观方法具有高时间分辨率、可扩展、非侵入性和鲁棒性。