[痴呆症的低门槛咨询服务：从提供者角度看的质量标准]
[Low-threshold consulting services for dementia : Quality criteria from a provider's point of view].
作者信息
Ulbrecht G, Gräßel E, Nickel F, Kolominsky-Rabas P
机构信息
Zentrum für Medizinische Versorgungsforschung, Psychiatrische und Psychotherapeutische Klinik, Universitätsklinikum Erlangen, Friedrich-Alexander-Universität Erlangen-Nürnberg, Schwabachanlage 6, 91054, Erlangen, Deutschland.
Interdisziplinäres Zentrum für Health Technology Assessment (HTA) und Public Health, Friedrich-Alexander-Universität Erlangen-Nürnberg, Erlangen, Deutschland.
出版信息
Nervenarzt. 2018 May;89(5):516-523. doi: 10.1007/s00115-018-0513-5.
BACKGROUND
Low-threshold consulting services are becoming increasingly more important as an addition to outpatient and inpatient services.
OBJECTIVE
What quality criteria do providers of low-threshold consulting services for family caregivers of people with dementia have?
MATERIAL AND METHODS
Telephone interviews with 36 providers of family counseling, support groups, care course. Qualitative content analysis according to Mayring complemented by a literature search.
RESULTS
The quality criteria of the providers are based on frequent, ongoing, daily life-oriented, family-oriented, relief-providing, professional, and cross-linked services.
CONCLUSION
Increased cooperation and coordination of all involved stakeholders is necessary to improve the knowledge and utilization of the services and the qualitative orientation.
背景
低门槛咨询服务作为门诊和住院服务的补充正变得越来越重要。
目的
为痴呆症患者家庭照顾者提供低门槛咨询服务的机构有哪些质量标准？
材料与方法
对36家提供家庭咨询、支持小组、护理课程的机构进行电话访谈。根据迈林的方法进行定性内容分析，并辅以文献检索。
结果
这些机构的质量标准基于频繁、持续、以日常生活为导向、以家庭为导向、提供缓解、专业且相互关联的服务。
结论
所有相关利益攸关方加强合作与协调对于提高服务的认知度、利用率和质量导向是必要的。
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