Saranto Kaija, Kivekäs Eija, Kuosmanen Pasi, Kinnunen Ulla-Mari
Department of Health and Social Management, University of Eastern Finland, Kuopio, Finland.
Kuopio University Hospital, Kuopio, Finland.
Stud Health Technol Inform. 2018;247:586-590.
Patients and citizens are experienced in Internet use. Earlier studies have suggest that citizens' interest in electronic healthcare services has increased, and there is a need of healthcare professionals to inform patients and their families about this new format and provide them with guidance. The purpose of this study was to find out how patients accept electronic healthcare services and determine their intention to use them based on their opinions of perceived usefulness and perceived ease of use. A survey (N=150) was carried out at a university hospital before electronic services (e-service) were implemented. Participants were motivated to monitor their wellness based on their previous experiences of using electronic services. Patients were confident about the effectiveness of e-service provision.
患者和市民都有互联网使用经验。早期研究表明,市民对电子医疗服务的兴趣有所增加,医疗保健专业人员有必要向患者及其家属介绍这种新形式,并为他们提供指导。本研究的目的是了解患者如何接受电子医疗服务,并根据他们对感知有用性和感知易用性的看法来确定他们使用这些服务的意愿。在一家大学医院实施电子服务(电子服务)之前进行了一项调查(N = 150)。参与者基于他们以前使用电子服务的经验,有动力去监测自己的健康状况。患者对电子服务提供的有效性充满信心。