患者对健康村门户网站的使用：医疗专业人员支持的核心作用。

Patients' Use of Health Village Portal: The Central Role of Healthcare Professional Support.

作者信息

Kivekäs Eija, Mikkonen Santtu, Saijonkari Maija, Rosenlund Milla, Lammintakanen Johanna, Jylhä Virpi, Liljamo Pia, Arvonen Sirpa, Saranto Kaija

机构信息

Department of Health and Social Management, University of Eastern Finland, Kuopio, Finland.

Department of Applied Physics, University of Eastern Finland, Kuopio, Finland.

出版信息

Stud Health Technol Inform. 2019 Jul 4;262:150-153. doi: 10.3233/SHTI190039.

DOI:10.3233/SHTI190039

PMID:31349288

Abstract

Healthcare professionals play a key role in supporting self-care among patients and clients. Their attitudes and behaviors may influence a patient's capacity to use electronic services (e-services) and may increase patients' trust toward a technical solution. The technology acceptance model explains information systems use and the important variables that play a role in an individual's acceptance of e-services. This survey was designed to capture the expectations of healthcare personnel. Participants (n = 91) suggested that patients would benefit from this e-service. The e-services enabled participants to find patient health records more easily than before, and they perceived that the care relationship improved as a result.

摘要

医疗保健专业人员在支持患者自我护理方面发挥着关键作用。他们的态度和行为可能会影响患者使用电子服务（e服务）的能力，并可能增强患者对技术解决方案的信任。技术接受模型解释了信息系统的使用以及在个人接受电子服务中起作用的重要变量。这项调查旨在了解医护人员的期望。参与者（n = 91）表示患者将从这项电子服务中受益。与以前相比，电子服务使参与者能够更轻松地找到患者的健康记录，他们认为护理关系因此得到了改善。