接受瑞典的电子健康服务。
Acceptance of Swedish e-health services.
机构信息
Division of Industrial Marketing, e-Commerce and Logistics, Lulea University of Technology, Sweden.
出版信息
J Multidiscip Healthc. 2010 Nov 16;3:55-63. doi: 10.2147/JMDH.S9159.
OBJECTIVE
To investigate older people's acceptance of e-health services, in order to identify determinants of, and barriers to, their intention to use e-health.
METHOD
Based on one of the best-established models of technology acceptance, Technology Acceptance Model (TAM), in-depth exploratory interviews with twelve individuals over 45 years of age and of varying backgrounds are conducted.
RESULTS
This investigation could find support for the importance of usefulness and perceived ease of use of the e-health service offered as the main determinants of people's intention to use the service. Additional factors critical to the acceptance of e-health are identified, such as the importance of the compatibility of the services with citizens' needs and trust in the service provider. Most interviewees expressed positive attitudes towards using e-health and find these services useful, convenient, and easy to use.
CONCLUSION
E-health services are perceived as a good complement to traditional health care service delivery, even among older people. These people, however, need to become aware of the e-health alternatives that are offered to them and the benefits they provide.
目的
调查老年人对电子健康服务的接受程度，以确定他们使用电子健康服务的意愿的决定因素和障碍。
方法
基于最成熟的技术接受模型之一——技术接受模型（TAM），对 12 名年龄在 45 岁以上、背景各异的个体进行深入的探索性访谈。
结果
该调查发现，所提供的电子健康服务的有用性和感知易用性的重要性是人们使用该服务的意愿的主要决定因素。还确定了对电子健康接受至关重要的其他因素，例如服务与公民需求的兼容性以及对服务提供商的信任。大多数受访者对使用电子健康持积极态度，并认为这些服务有用、方便且易于使用。
结论
电子健康服务被认为是传统医疗服务提供的良好补充，即使是在老年人中也是如此。然而，这些人需要了解为他们提供的电子健康替代方案及其提供的好处。
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