Karisalmi Nina, Kaipio Johanna, Lahdenne Pekka
Aalto University, Department of Computer Science, Espoo, Finland.
Hospital for Children and Adolescents, Helsinki University Hospital, Helsinki, Finland.
Stud Health Technol Inform. 2018;247:935-939.
Digital services are increasingly being developed for the healthcare sector. In Finland, the five university hospitals in 2016 launched a virtual hospital platform, Healthvillage.fi that includes several portals. The aim of this study is to explore the needs of children and their families related to digital services in the context of a children's hospital in Finland. Two methods were used to examine the needs and expectations of children and their families: a web-based survey for parents and video diaries for children. We identified nine categories of needs and noticed they were related to better communication between families, healthcare professionals, and peers. These observations were used to further analyze possible novel digital services for child patients' families to support and to complement the recently launched Healthvillage.fi platform.
针对医疗保健领域的数字服务正在日益发展。在芬兰，五所大学医院于2016年推出了一个虚拟医院平台Healthvillage.fi，该平台包含多个门户网站。本研究的目的是在芬兰一家儿童医院的背景下，探索儿童及其家庭对数字服务的需求。我们使用了两种方法来考察儿童及其家庭的需求和期望：针对家长的网络调查以及针对儿童的视频日记。我们确定了九类需求，并注意到它们与家庭、医疗保健专业人员和同龄人之间更好的沟通有关。这些观察结果被用于进一步分析可为儿童患者家庭提供支持并补充最近推出的Healthvillage.fi平台的可能的新型数字服务。
